Sales Development Representative (SDR)

New York
Go to Market – Sales /
Full-time, Remote (AMER) /
Remote
About Us
Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.

We’re proud to be a fully remote company of around 130 (and growing!) team members from 30+ countries around the world. We strive to find exceptional talent, empower them to do their best work, and in turn, have a meaningful impact in their own lives. We don’t track hours, but we manage for outcomes in an a-synchronous culture.

Twice a year, we bring the whole company together for incredible company retreats in beautiful places around the world!

About the role
We're growing in 2024 and looking to expand our Sales Development Representative (SDR) team. You will play a key role in our Sales & Marketing org, helping our customers navigate the buying process.

Reporting to your Sales Manager, you will be primarily responsible for managing the inbound pipeline of leads (we get a lot) and routing qualified leads to the sales team. Additionally, your hands on feedback will be essential for the marketing and product teams as we refine our lead scoring model and trial experience.

We have a strong preference for candidates in AMER time zones (North or South America).

What you'll be doing

    • Engaging prospective customers that have engaged with Circle to help them become wildly successful with our platform. Sometimes that means having them meet with one of our Account Executives.
    • Work hand in hand with the Sales Manager and Marketing team to provide real feedback on the characteristics of our trial customers. This will help us understand where customers are getting stuck in their user journey so we can help design better onboarding tools.
    • Provide feedback to the Sales Manager to refine and improve the engagement process. This will involve email copywriting, sequence/cadence creation, chat bot journeys. You may be engaging with our customers over email, phone, chat or in a virtual meeting.
    • Lead and have a vision for the team's culture. You will have a say in hiring future SDR’s once you need some teammates.

What you’ll need to be successful

    • Strong alignment with our values. Find our values on our career page if you haven’t read up on them yet.
    • You are proficient in English (spoken, written, and reading) at a CEFR Level C1 / ILR Level 5.
    • At least 2 years experience working in a professional sales role.
    • 1-2 years experience as an SDR at a software company.
    • Experience working with a CRM tool, Hubspot is highly preferred.
    • You’re very curious and resourceful. You enjoy delving into the unknown, reading, networking, and researching to uncover the path forward.
    • You thrive with autonomy and are self-motivated. We’re a fully remote team. We take care of each other and like having fun, but we’ll never be in an office together.
    • You’re analytical in nature. You enjoy measuring your actions with data and testing to see which approach is working based on what the data is telling you.
    • You’re curious and creative. You’re not satisfied with surface level anything, and you live outside the box.
    • Your first instinct isn’t to do what everyone else is doing.
    • You’re an excellent story teller; you understand how narrative and emotion impact decision making.
    • You applied here, but also took the initiative to creatively engage the Sales Manager through various channels to book a meeting and start the interview process. Seriously...

Bonus points

    • You’re a creator. You’ve built something of your own that you’re proud of.
$55,000 - $70,000 a year
This role includes variable income, expected: $15,000 USD/year (Base: $55,000/year + expected variable = OTE: $70,000 USD/year).

Cash compensation is a starting point, and we want all of our team members to be able to grow in their roles. In addition to equity, benefits and
perks, our cash compensation is subject to an annual review and increase on a once per year basis on the hire date anniversary.
The fun stuff
Fully remote: work from anywhere in the world!
Autonomy and trust to do your job: we care about outcomes over everything else.
Paid time away: all employees are given 35 days of PTO annually.
Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*
Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*
Home office stipend to help you get up and running.
Learning & development stipend to help you level up your professional skills.
Annual bonus potential for roles that don't already receive variable income or commission.
Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon.
Check out our Careers page for more.
*Your role, location and unique circumstance may affect this.

Diversity, Equity & Inclusion
As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S.-benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams.

Equal Employment Opportunity
Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs.