Office Administrator, Clinic Business

San Francisco, California
Clinical /
Full-time /
On-site
ABOUT US

Circle Medical is the fastest-growing telemedicine provider in the US and has seen incredible growth of over 200% per year in each of the previous two years.

Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.

Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X year-over-year. We’re now using our most recent round of funding from WELL Health, backed by Sir Li Ka-shing, to continue building out our hybrid in-clinic and telemedicine model across all fifty states.

More about us can be found on our website.

DESCRIPTION 

We are currently looking for an Office Administrator/Billing and Records Administrator to join the Clinical team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. This in-person position will be based out of our San Francisco, California clinic.

WHAT YOU’LL DO

    • Receive, sort, process, and action mail received in our clinic. Accurately and intelligently distribute pertinent mail pieces to the relevant departments: Finance, People, Legal, and Compliance.
    • Post and reconcile payments received from patients and insurance companies, addressing all payer inquiries promptly and professionally.
    • Resolve billing discrepancies and denials by working directly with the Revenue Cycle Management (RCM) team and payers.
    • In collaboration with the Finance and RCM team, deposit and reconcile all payments received from payers, ensuring all financial transactions are accurately recorded and reconciled.
    • Review, scan, and process medical records received by the practice according to defined process, ensuring providers have quick and accurate access to necessary health information.
    • Prepare and mail medical records and associated documentation as requested by patients and providers.

WHAT YOU’LL BRING

    • Excellent verbal and written communication skills
    • Excellent organizational skills and attention to detail
    • Excellent time management skills with a proven ability to meet deadlines
    • Strong analytical and problem-solving skills
    • Ability to prioritize tasks and to delegate them when appropriate
    • Ability to function well in a high-paced environment
    • Proficient with Google Workspace, Microsoft Office Suite or related software

EDUCATION & EXPERIENCE

    • At least two years of related administrative experience is required
    • Experience managing payments or handling detailed financial data
    • Experience using scanning software and processing documents electronically

WHAT WILL GIVE YOU AN EDGE

    • Prior accounts receivable or revenue cycle experience
    • Prior medical, insurance, and/or billing experience in a high-volume environment
    • Prior mailroom experience or high-volume administrative experience in a medical environment

PHYSICAL REQUIREMENTS

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift up to 15 pounds at times. 
COMPENSATION

In alignment with our values, Circle Medical has transparent salaries based on merit-based output levels, and our total rewards include equity options.

This is a full-time hourly, non-exempt position with an hourly rate range of $20 to $23 plus generous vacation, full health benefits, and 401K with company matching.

USA FTE Benefits:
- Accrued vacation eligibility after 90-days
- 10 annual paid Holidays
- $500 annual education and development reimbursement 
- Medical, Dental, Vision benefits, Life & additional supplemental coverage options
- 401K + Company Matching Program

Circle Medical is an equal-opportunity employer and affirmatively seeks diversity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.