Sales & Marketing Coordinator – 'Auana
Honolulu, HI
Resident Shows Division – Sales, Marketing and Communications /
Full-Time /
On-site
***Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.***
***As this position in based in the United States, the job description is available in English only.***
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Sales & Marketing Coordinator
Full-Time Position
We are seeking a Sales & Marketing Coordinator to join our team at ‘Auana! In this dynamic role, you'll be a key player in supporting the successful execution of our shows by working closely with our sales, marketing, and communications teams.
This multifaceted position involves a mix of administrative support, scheduling, reporting, and assisting leadership with a variety of projects. We're looking for someone who’s highly organized, detail-oriented, and a proactive problem-solver—someone who thrives in a fast-paced environment and can seamlessly adapt to shifting priorities.
Why join us? As the Sales & Marketing Coordinator at ‘Auana, you’ll play a central role in connecting teams across departments and across borders. This role offers the opportunity to collaborate with both internal and external stakeholders, contribute to exciting projects, and help shape the success of our events. If you love staying organized, juggling multiple tasks (no pun intended), and making things happen behind the scenes, we’d love to meet you!
The Sales & Marketing Coordinator will have the opportunity to:
- Assist the Sales Manager in event coordination, including planning concierge dinners and familiarization tours;
- Assist with partner relations: conducting weekly concierge desk visits, scheduling meetings, managing email correspondence, and coordinating sales contests;
- Monitor partner sales, concierge blocks and bookings via multiple ticketing platforms;
- Assist with facilitating venue rental and buyout requests, and small group inquiries;
- Assist with FIT and group experiences such as backstage tours, theater talkbacks, private meet & greets, and site visits;
- Represent the production at tradeshows, vendor fairs, office visits, partner meetings, and industry events;
- Manage, submit and track all FAM ticket requests;
- Work closely with the Marketing Manager to develop marketing campaigns and collateral such as posters, brochures, and digital assets;
- Attend weekly marketing status meeting and collaborate with digital team to prepare and share performance updates;
- Manage coordination of upcoming creative deadlines, including trafficking materials to vendors;
- Assist with creation and management of marketing vouchers;
- Monitor inventory for marketing swag and assist in assembling swag bags;
- Regularly audit broker and partner websites from a marketing and sales perspective;
- Assist Communications Manager in crafting and maintaining written press materials including press releases, media advisories and press kits;
- Assist with on-site PR and/or social media activations;
- Assist with online community management, including monitoring activity and responding to reviews;
- Maintain media and influencer contact lists;
- Compile earned media reports for internal review;
- Administer the internal financial process including securing accounting codes, requesting and sending invoices, receiving and processing payments, tracking details and generating and sending receipts;
- Assist with budget tracking, expense reporting, and accruals for the department;
- Assist with well-being programs and team morale events;
- Complete all other job-related duties as assigned.
What does it take for this role? The following hard skills are the basics of what’s needed to be successful in this position:
- At least two years of experience in sales within the hospitality industry inclusive of entertainment and attractions, meetings & events, destination management, hotels, etc. or three years’ administrative support experience;
- Knowledge of Microsoft Office (Excel, Word, Outlook, etc.) is required;
- Knowledge of Salesforce, Concur and Outbox ticketing software is a plus;
- Excellent written and oral communication;
- Fluent in English, both written and spoken; Japanese is an asset;
- Strong organizational and analytical skills with the ability to multi-task;
- Availability to work varied shifts, including weekends and holidays as needed;
- Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 25lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
- Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.
Compensation
- The salary range for this position is $53,000 - $58,000
- This range is location-specific and compensation in other geographies may vary. Actual compensation within the pay range will be decided upon elements related, but not limited to: skills, prior relevant experience, and specific work location.
Relocation:
** Please note: This position is required to be on-site in Hawai‘i. There will be no relocation assistance provided for this position.**
As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudly with enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we’re talking about, first hand.
Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage.
When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this:
- Teamwork – we thrive with collaborative teams, regardless of titles or departments;
- Respect – when we ask someone to join our team, it’s because we trust and respect you;
- Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important;
- Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number;
- Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication and we want you to be heard!
Come create with us and let us show you what a “circus family” feels like!
Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry.
