Business Analyst - Revenue Operations

Chennai, India
Brandwatch – Operations /
Regular /
Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. 

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.

This individual will foster a data-driven culture by using their technical expertise to identify opportunities to improve key outcomes and operational efficiency.

This individual will build trust among data consumers by ensuring data integrity and consistency in CapitivateIQ and any reporting systems .

You will work closely with many teams within the company (commissions, sales analytics, data science, finance.) to determine how best to measure and present our commissions performance.

Streamlining metric definitions and tools, advocating for data governance while building a trustworthy reporting layer.

Manage the data architecture, systems and processes that are required for a best-in-class sales analytics function.

The Analyst will lead and join projects focusing on driving continuous innovation around Sales Analytics Tools and Sales Performance Management.

Working as part of a commercial operations team the Analyst provides decision support through actionable and insightful analytics to Sales and Business leaders as well as directly to Sales Reps .

The Analyst is assigned full ownership of and will be partnering closely with key stakeholders and engage deeply in their business to ensure presentations, reports, dashboards, analysis.

Duties & Responsibilities

    • Reporting & Analysis:
    • Provide support working with commissions and finance teams to manage any data, reporting and analytical requirements during planning.
    • Prepare presentations, reporting and analytical support for regular reporting including leaderboards.
    • Provide general analytical support to sales management to support ad-hoc business requirements.
    • Develop new standardized reporting packages designed to strengthen the reporting from global sales commissions team.
    • Leverage salesforce, business intelligence and other reporting tools to support smart sales performance and future opportunity reporting, monitoring and tracking.
    • Monitor data and provide analysis to illustrate trends, identify issues.
      Advocacy & Field Support:
    • Provide support to sales management and key stakeholder queries in a timely professional manner.
    • Provide escalation support and manage exceptions.
    • Set-up necessary operating environment to ensure internal satisfaction is high.
    • Participate and provide support for global and regional sales meetings and events.

    • Policy, Process & Quality Management:
    • Manage development of standard policies & procedures and definitions for key metrics that support development of Cision sales metrics.  
    • Constantly evaluate current process and making recommendations for improvement, standardization, and tools.  Identify and execute on ideas to generate business intelligence and generate commercial benefit to the sales organization. 
    • Participate actively in change management efforts to implement Cision better practices, new processes process and improvements in systems and tools.
    • Actively participate on wide work streams to contribute and learn from other initiatives across the enterprise.
If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!

At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

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