Social Media Consultant - GERMAN speaking - (m/w/d)
Frankfurt, Germany
Brandwatch – Professional Services /
Regular /
Remote
Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social.
Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.
Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.
As we continue to rapidly expand, we’re looking for a passionate Social Media Consultant, who's a client-centric and commercial thinker with a strong innovative and strategic skill set to join our Strategy and Insights team in EMEA.
Brandwatch Social Media Consultants are a part of a global team of trusted advisors who partner with clients, helping them leverage the value of Social Media to generate insights that drive meaningful business outcomes.Working alongside Customer Success and Account Management, this business unit focuses on strengthening our partnership with Brandwatch customers through paid consultation on social media strategy.
The role:
- Executing on the services and solutions offered by the Strategy & Insights team, including enablement via social media workshops, recurring performance audits, Social Media Audits and Social Media Playbooks.
- Helping our clients with their Social Media strategies, strategic positioning on social and guiding them through global and local setups and restructures.
- Managing your own customer portfolio throughout project life cycles, where you will be expected to manage customer communication and prove highest quality in your customer deliverables.
- Acting as the link between commercial teams and the Strategy & Insights teams, to create and collaborate on thoughtful solutions that drive meaningful client outcomes.
- Updating yourself on Brandwatch’s product offerings, to ensure internal and external workflows are aligned, along with understanding the digital space in which we operate.
- Project managing your work by assessing customer needs, and planning resources and time inputs required for delivering upon your projects within the agreed deadlines.
Essential Skills and Experience:
- You are adept at translating business challenges and needs into tangible recommendations for customers, as well as diving into social media data analysis.
- You come from an agency background or similar, with a total of 2-4 years of experience.
- You are structured and demonstrate strengths in project management and keeping to customer deadlines.
- You are interested in pitching, scoping and pricing offerings and you never lose sight of the customer relationship.
- You are a proactive problem-solver with curiosity and creative skills.
- You have a sense of autonomy, ownership and dedication to success and growth as an individual, a team and a company
- You thrive as a team player and in collaboration and have an ability to deliver thoughtful feedback for your colleagues and team, while knowing when to ask for help and input.
- You have an analytical mindset, and can understand and connect diverse information.
- You have excellent skills with Excel and PowerPoint/Google Slides
- You are strong in written and verbal presentations.
- Fluent in German and English (C1 +)
What you will get:
- Capital forming benefits and a pension fund
- Flexible working hours and mobile work
- Commuter card subsidy
- Subsidy for our partner EGYM Wellpass to access 7.500 premium fitness and wellness options
- New and modern office in Gateway Gardens, Frankfurt
- Professional development in a modern and globally leading company
- Insights into the international media landscape
- A dynamic global team
- Flat hierarchies
- Work independently and self-driven in an innovative environment
- Value-driven culture and team-oriented working
- Work from abroad for a determined timeframe
If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you!
#LI-FR1
#LI-Hybrid
If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!
At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
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