Social Media Consultant - GERMAN speaking - (m/w/d)

Frankfurt, Germany
Cision – Global Insights /
Regular /
Cision ist der weltweit führende Anbieter von Consumer- und Media-Intelligence-, Engagement- und Kommunikationslösungen sowie Earned Media Management Software. Wir statten PR- und Kommunikationsprofis, Marketing- und Social-Media-Fachkräfte mit den Tools aus, die sie benötigen, um in der heutigen datengesteuerten Welt erfolgreich zu sein. Unser umfassendes Fachwissen, exklusive Datenpartnerschaften und Produkte wie CisionOne, Brandwatch und PRNewswire ermöglichen es über 75.000 Unternehmen und Organisationen, darunter 84% der Fortune 500, zu sehen und gesehen zu werden, zu verstehen und von den Zielgruppen verstanden zu werden, die ihnen am wichtigsten sind. Cision beschäftigt über 4.500 Mitarbeitende mit Niederlassungen in 23 Ländern weltweit.  
Weitere Informationen über Cision erhältst Du hier: oder auf LinkedIn.  

As we continue to rapidly expand, we’re looking for a passionate Social Media Consultant, who's a client-centric and commercial thinker with a strong innovative and strategic skill set to join our Strategy and Insights team in EMEA.
Brandwatch Social Media Consultants are a part of a global team of trusted advisors who partner with clients, helping them leverage the value of Social Media to generate insights that drive meaningful business outcomes.Working alongside Customer Success and Account Management, this business unit focuses on strengthening our partnership with Brandwatch customers through paid consultation on social media strategy.

The role:

    • Executing on the services and solutions offered by the Strategy & Insights team, including enablement via social media workshops, recurring performance audits, Social Media Audits and Social Media Playbooks.
    • Helping our clients with their Social Media strategies, strategic positioning on social and guiding them through global and local setups and restructures.
    • Managing your own customer portfolio throughout project life cycles, where you will be expected to manage customer communication and prove highest quality in your customer deliverables.
    • Acting as the link between commercial teams and the Strategy & Insights teams, to create and collaborate on thoughtful solutions that drive meaningful client outcomes.
    • Updating yourself on Brandwatch’s product offerings, to ensure internal and external workflows are aligned, along with understanding the digital space in which we operate.
    • Project managing your work by assessing customer needs, and planning resources and time inputs required for delivering upon your projects within the agreed deadlines. 

Essential Skills and Experience:

    • You are adept at translating business challenges and needs into tangible recommendations for customers, as well as diving into social media data analysis.
    • You come from an agency background or similar, with a total of 2-4 years of experience.
    • You are structured and demonstrate strengths in project management and keeping to customer deadlines.
    • You are interested in pitching, scoping and pricing offerings and you never lose sight of the customer relationship.
    • You are a proactive problem-solver with curiosity and creative skills.
    • You have a sense of autonomy, ownership and dedication to success and growth as an individual, a team and a company
    • You thrive as a team player and in collaboration and have an ability to deliver thoughtful feedback for your colleagues and team, while knowing when to ask for help and input.
    • You have an analytical mindset, and can understand and connect diverse information.
    • You have excellent skills with Excel and PowerPoint/Google Slides
    • You are strong in written and verbal presentations.
    • Fluent in German and English (C1 +)

What you will get:

    • Capital forming benefits and a pension fund
    • Flexible working hours and mobile work
    • Commuter card subsidy
    • Subsidy for our partner EGYM Wellpass to access 7.500 premium fitness and wellness options
    • New and modern office in Gateway Gardens, Frankfurt
    • Professional development in a modern and globally leading company
    • Insights into the international media landscape
    • A dynamic global team
    • Flat hierarchies
    • Work independently and self-driven in an innovative environment
    • Value-driven culture and team-oriented working 
    • Work from abroad for a determined timeframe
If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you!

**Day-to-day preferred language with colleagues and set-up for reports and analyses will mostly be German, however, please bear in mind that Cision is a global company, and so is our Talent Acquisition team, so please apply using a CV written in English so we can review your application**

Unser Angebot
Eine anspruchsvolle Tätigkeit in einem internationalen und innovativen Umfeld am Puls der Zeit und schnelle Aufstiegsmöglichkeiten.
Wenn Du in der rasant wachsenden Medienbranche der heutigen Zeit aufblühst, in der kein Tag dem anderen gleicht, dann bewirb Dich jetzt!
Im Gegenzug bieten wir Dir ein ansprechendes Arbeitsumfeld mit einem höchst motivierten Team. Du wirst einen hohen Grad an persönlicher Verantwortung und Möglichkeiten haben, Deine Karriere in einem wachstumsstarken Markt auszubauen.