Solutions Consultant with English
London, UK
Brandwatch – Sales /
Regular /
Hybrid
Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social.
Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.
Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.
We are seeking a talented and motivated English-speaking Solutions Consultant to join our EMEA pre-sales team. As a Solutions Consultant, you will be instrumental in supporting our sales teams by providing technical expertise and in-depth product knowledge to potential and existing clients, contributing to our ambitious growth plan. You will work closely with prospects and customers to understand their business needs and objectives, demonstrating how Brandwatch/Cision’s solutions can address their challenges and add value to their operations.
Key Responsibilities:
- Pre-Sales Support: Collaborate with the sales team to understand client requirements and develop tailored presentations and demonstrations that align with their business objectives.
- Solution Design: Design and propose customized solutions that leverage Brandwatch’s platform capabilities to meet the unique needs of allocated region clients.
- Product Expertise: Maintain deep knowledge of Brandwatch’s product offerings, staying updated on the latest features and best practices, particularly in relation to the allocated market.
- Client Engagement: Engage with prospects through discovery sessions, workshops, and demos to highlight the value of Brandwatch’s solutions.
- Stakeholder Management: Act as a trusted advisor to both internal teams and external clients, providing strategic insights and technical expertise.
- Market Insight: Provide feedback to product management and marketing teams on the specific needs and trends within the allocated region, helping to shape product development and marketing strategies.
- Training & Enablement: Educate sales teams on Brandwatch’s offerings, ensuring they are equipped to effectively communicate the value of our solutions to potential clients.
- Post-Sales Transition: Work closely with customer success and implementation teams to ensure a smooth transition from pre-sales to post-sales, ensuring that client expectations are met.
Required Skills and Experience:
- Excellent English language skills, both written and spoken.
- Experience: 3-5 years of experience in a Solutions Consulting, Pre-Sales, or similar role within the software or digital marketing industry.
- Technical Acumen: Strong understanding of SaaS platforms, social listening, digital marketing, and data analytics.
- Communication Skills: Excellent presentation and communication skills, with the ability to translate complex technical concepts into clear, business-focused solutions.
- Customer-Centric: A deep commitment to understanding client needs and providing solutions that deliver tangible business outcomes.
- Problem-Solving: Strong analytical skills with the ability to creatively solve complex problems and manage multiple priorities.
- Team Collaboration: Ability to work effectively across teams, including sales, product management, and customer success.
Preferred Qualifications:
- Industry Knowledge: Familiarity with social media analytics, consumer intelligence, or similar industries.
- Technical Skills: Experience with data visualization tools, CRM software (e.g., Salesforce), and project management tools.
- Cultural Understanding: Knowledge of the cultural and business nuances of the allocated region.
What we offer:
- A competitive salary package with a solid base and a team-based commission model that is designed to ignite you;
- An opportunity to partner with passionate experts across the global offices of a social media SaaS industry leader;
- 25 days of PTO per year to encourage a healthy work-life balance + paid sick days;
- Additional pension and health insurance, including dental;
- Employee discounts platform and sports contribution;
- Full Calm subscription and 24/7 Employee Assistance program.
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If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!
At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
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