Account Director, Enterprise (Remote Boston)
Boston, Massachusetts, USA
Sales – Account Management
Cision is a leading global provider of software and services to communications and marketing professionals. Our flagship product, the Cision Communications Cloud, is an industry-leading comms platform that delivers best-in-class earned media monitoring and analytics, a comprehensive media and influencer contact database, newswire distribution, business results attribution capabilities, and much more.
Cision employs the brightest, most passionate folks in the tech industry. We’d love for you to join that group! We invest in our people through training and professional development and we empower them to grow their careers - because the most important measure of our success is yours.
Responsible for the retention and expansion of revenue within assigned client accounts. The Account Director leads the efforts to exceed client expectations and grow our business while working with our resources (e.g. Broadcast, Insights, Impact, Rooms, Sales Leadership, Executive Management, Billing, Contracts, Editorial, Sales Support, Customers Service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions. Advises clients in the areas of audience, message development, distribution, monitoring, and measurement. The AD will be assigned specific account types (agencies vs. non-agencies, public vs. private), industries (tech, fin, auto, travel, retail, etc.), and will work across a variety of customer segments. The total of assigned accounts will be 30-40 accounts worth $2.5M to $5M in annualized revenue across the entire service/product portfolio. The AD will be responsible for growth of the business through assessing our clients’ needs and providing our software and services as appropriate solutions.
You will help us with:
- Analyzes customer assignment and develops a plan of action in conjunction with the Sales Director for how they will grow revenues and achieve their assigned quota through a mix of retention and expansion.
- Proactively and regularly calls on existing customers (at least quarterly) to drive business conversations to uncover new opportunities, monitor service/product usage, issues, and competitive activity, ensuring a high rate of revenue retention and product renewal.
- Builds strong and broad relationships with multiple points of contacts at each account (e.g., communications, social media, marketing, Investor relations, senior leadership) based upon the ability to add value to their business.
- Expands existing business by positioning and selling the appropriate products/services to address needs. Must sell across the full line of products/services. Presents and sells structured payment deals when appropriate.
- Networks within local geography, account, or industry focus.
- Works collaboratively the New Business Director team to transition after a New Business Director secures a new account. Focus on retaining and expanding these new accounts.
- Onboard assigned new members that proactively reach out to the Member Service Center. Focus on retaining and expanding these new accounts.
- Fully satisfies the company’s and their manager’s expectations related to sales activity (e.g., calls per week, proposals per week, account reviews, etc.), behavior, reporting (sales activity, opportunity pipeline management, customer profiling, etc.), and administration.
You will be a good fit if you have:
- Bachelor's Degree required
- At least three years of successful outside sales experience with demonstrated ability to exceed assigned quotas through retention and expansion and to meet sales activity and behavior expectations
- Proficient with sales force automation tools (ex. Siebel, Salesforce.com, Goldmine, etc.)
- Ability to travel to client sites daily, with the potential for 20% - 40% travel
- Valid driver's license required
- Excellent networking, relationship building, communication, presentation, and persuasion skills
- Keen interest in business news
- Understanding of multimedia and social media
Cision Ltd (NYSE: CISN) is a leading global provider of innovative earned media software and services to public relations and marketing communications professionals. Cision’s Communications Cloud platform allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact of PR and Communications Teams’ campaigns. Cision has over 5,000 employees with offices in 23 countries throughout the Americas, EMEA, and APAC. For more information about our products and services, visit www.cision.com and follow us on Twitter @Cision.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.
EEO/AA employer M/F/D/V, 41 CFR 60–1.4