Mall Security Officer - Part-Time | 3-Day Work Week in Colorado Springs
Colorado Springs, CO
Colorado – Front Range Operations /
Part-Time /
On-site
Now Hiring: Mall Security Officer – Colorado Springs
Location: Colorado Springs Mall
Schedule: Part-Time | 3 Day Work Week | 1300-2100 (1:00PM to 9:00PM)
Pay: $20.00 per hour
About the Role
Join Citadel Security USA and be part of a trusted veteran-owned company with a reputation for security excellence since 2007. As a Mall Security Officer, you’ll help create a safe and welcoming environment for employees, vendors, visitors, and the public. Your presence will deter threats, enforce safety protocols, and provide outstanding customer service in one of Colorado’s most dynamic retail settings.
Why Colorado Springs?
Enjoy working in a city surrounded by natural beauty—just minutes from Garden of the Gods and with breathtaking views of Pikes Peak.
What You'll Do
- Serve as the first line of defense, ensuring the safety and security of our client’s property and people.
- Conduct patrols (foot, mobile, or fixed post) while maintaining high situational awareness.
- Manage access control and monitor entrances, exits, and perimeters.
- Identify and address hazards, suspicious activity, and safety concerns.
- Partner with local law enforcement and emergency services when needed.
- Respond to and document incidents promptly and accurately.
- Deliver excellent customer service to employees, guests, and vendors.
What We're Looking For
- Valid Colorado Springs Merchant Guard Card license (required)
- High school diploma or GED
- Reliable transportation
- Professional, calm, and customer service–oriented demeanor
- Ability to pass a background check and drug screen
- Basic technology skills and a smartphone with email access
- Physical ability to stand, walk, bend, lift up to 50 lbs., and work in various weather conditions
- Previous security, military, or law enforcement experience preferred but not required
- Bilingual (English/Spanish) a plus
$20 - $20 an hour
Why Join Citadel Security USA?
At Citadel Security USA, you’re more than a uniform — you’re part of a mission-driven team dedicated to protecting people, property, and communities while advancing your career. We believe great security professionals aren’t just hired — they’re developed, and we invest heavily in our people to ensure they have the skills, tools, and confidence to succeed.
Extensive Training & Career Development
From your very first day, you’ll have access to a wide range of in-house training programs led by experienced, certified trainers. These include New Hire Orientation, specialized courses for different industries, advanced tactical training, certifications, and much more. Whether you’re just starting out or a seasoned professional, our ongoing training helps you sharpen your skills, expand your expertise, and open doors for career growth within Citadel.
Uniforms Provided
We supply professional uniforms to all security officers so you can represent Citadel with pride from day one.
Comprehensive Benefits for Full-Time Employees
Medical, Dental, and Vision Insurance
Life & AD&D Insurance
Short-Term and Long-Term Disability
Critical Illness, Accident, and Hospital Indemnity Coverage
Employee Assistance Program (EAP) – confidential support for you and your family
Travel Assistance Program – resources and help while away from home
Benefits are available for both employees and their families.
Financial & Time-Off Benefits
401(k) Retirement Program – invest in your future
Paid Time Off (PTO) – vacation and personal days
Sick Leave – provided in accordance with state laws
DailyPay – access your earned wages faster, with our standard weekly payroll cycle still in place
Employee Referral Program – earn bonuses when you refer qualified candidates who join our team and meet program requirements
The Citadel Advantage
Competitive pay with clear opportunities for advancement
Flexible schedules that fit your lifestyle
Supportive leadership and a positive team environment
The pride of protecting people, property, and communities every day
When you join Citadel, you’re joining a company that invests in you, supports your growth, and provides the tools you need to succeed — from day one and beyond.
About Citadel Security USA
Citadel Security USA is a veteran-owned company specializing in complex security operations and threat mitigation. We invest in our employees’ growth, offering opportunities for advancement in a professional, mission-driven environment.
Citadel Security USA is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.
