Director of Product

Santa Clara, California /
Product /
CITCON is a leading cross-border payment provider and fintech startup.

As the first payment partner of Alipay and WeChat Pay in North America, in addition to major credit card schemes (Visa / MasterCard / Amex / ChinaUnionPay), CITCON enables businesses to connect with customers beyond the
payment experience. With our strategic partnership with airlines and telecom companies, CITCON allows businesses to strategically target and capitalize on the growing influx of Chinese travelers.

We are growing fast, and currently we are hiring for Director of Product in our headquarter, Santa Clara office. 


    • Lead and create company-wide product strategy, and responsible for product feature delivery
    • Build and improve processes for collecting customer feedback, building requirements, and maintaining long-term product roadmap.
    • Adjust the product roadmap & request list based on the scope and feasibility input from engineer team and other stakeholders
    • Develop and implement a company-wide go-to- market plan, working with all departments to execute
    • Assist Marketing team in the go-to- market planning and execution
    • Collaborate with key stakeholders to leverage product capability to achieve line of business revenue goals, as part of the overall line of business plans 
    • Be responsible for communicating product strategy, status, and all product issues to key stakeholders


    • Bachelor's degree in related field required; MBA preferred 
    • Minimum of 5 years of experience in product management
    • Experience in financial services is a plus
    • Experience in payment product is a great plus
    • Strong experience of developing product strategy, defining product requirements, leading teams and working cross-functionally on development projects.
    • Excellent communication and relationship building skills 
    • Strong leadership skills and proven ability to manage a team of professionals
    • A proven track record of delivering business results in an integrated cross-channel environment 
    • Down to earth, flexible work hours, entrepreneur spirit
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