Front of House Coordinator
Sydney
HUB24 Operations – HUB24 Business Operations /
Part-Time /
On-site
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
The role
We are looking for a proactive and friendly Front of House Coordinator to deliver exceptional service, ensuring a welcoming, professional, and seamless experience for all clients, visitors, and team members at our Martin Place office.
If you are skilled at creating a welcoming environment and adept at juggling various responsibilities, we would love to hear from you!
This is a part-time role is based in our Sydney office 4 days per week.
Key responsibilities:
- Greet and welcome clients, visitors, and employees with a positive and friendly attitude
- Manage all aspects of the day to day running of the office including collection of newspapers, distribution of general office mail, daily set up of internal and external meeting rooms
- Assist with boardroom events and catering
- Assist with basic AV support relating to the client facing meeting rooms
- Maintain a neat and organised reception area
- Manage the scheduling of the client facing meeting rooms
- Assign visitor access passes as required
- Proactively manage all visitor bookings and arrivals, including issuing visitor passes and notifying hosts
- Assist with the organisation of office/staff events in line with the cultural events team program
- Sort and notify receivers of mail, packages and deliveries
Key requirements
- Excellent organisational and time management skills
- Great personal presentation to ensure a memorable and positive experience for guests
- Ability to maintain confidentiality and discretion with clients, staff, and executives
- Effective communication with a diverse range of people, and the ability to build rapport easily
- Attention to detail in performing role requirements
- Ability to work independently or as part of a team, taking initiative when needed
- Competence in MS Office, Adobe, and internet applications, including calendar management
- Experience in supporting meeting hosts to create a positive experience for all attendees including ordering catering
- Commitment to achieving the company’s values and organisational behaviours
THE HUB24 STORY We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24 Learn more about our employee benefits HERE.
We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so. If you don't feel you fit this role 100%, we would still love to hear from you. Tell us what you're interested in - you still might have a skill we didn't realise we needed!
The Recruitment Process:
- Acknowledgement email once your application has been submitted.
- Our Talent team will start reviewing your application, if unsuccessful you will be notified.
- If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
- If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
- Should you require any accommodations to the recruitment process, please contact recruitment@hub24.com.au and one of our team will be in touch.
- Interviews can happen virtually or face to face with the hiring manager, or other members of the broader team. Depending on the role, there may be more than two interviews.
- Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
