Investment Administration Officer - Rebates

Sydney
HUB24 Operations – HUB24 Investment Ops /
Full Time /
Hybrid
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

The Investment Administration Officer is a crucial member of the Investment Team, responsible for ensuring the accuracy and efficiency of various investment-related operations. The role requires attention to detail and a proactive approach to managing the administrative processes behind rebates, external trades, unlisted bond trades, and process improvements. The successful candidate will play a key part in maintaining operational integrity and supporting the continued success of HUB24’s investment services.

This is a great opportunity for a recent graduate or someone with solid understanding of managed funds and investments.

Key responsibilities

    • Rebates Management:
    • Receipt and process rebates from Fund Managers, Portfolio Providers, and other remitting entities.
    • Validate and follow up with Fund Managers/Portfolio Providers regarding discrepancies between calculated and paid rebate rates.
    • Actively follow up with Fund Managers/Portfolio Providers for delayed rebate receipts.
    • Onboard and maintain rebate agreements for Fund Managers and Portfolio Providers.
    • Serve as the main point of contact for issues related to ManagerHub access, including set-ups and onboarding new funds for reporting.
    • External Trades:
    • Reconcile and process trades executed through external brokers, ensuring proper settlement through the platform.
    • Proactively follow up with external brokers and relevant stakeholders regarding failed trades.
    • Act as the main point of contact for any issues related to external broker access and account linkages.
    • Unlisted Bond Trades:
    • Reconcile and process unlisted bond trades submitted by Adviser Groups.
    • Set up and maintain new unlisted bond products.
    • Continuously monitor bond pricing to ensure accurate data is imported into the system.
    • Ad Hoc Projects/Process Improvement:
    • Participate and contribute to ad-hoc projects as required.
    • Identify opportunities for process improvement and efficiency, and actively work to streamline existing workflows.

Key skills required

    • Financial instruments, products, platforms, and the financial planning industry experience
    • Understanding of Australian Tax
    • Significant financial services experience in similar position
    • Strong communication skills
    • Knowledge on Australian securities, cash options and an understanding of the risks inherent in settlement activities
    • Tertiary qualifications highly regarded.
THE HUB24 STORY  We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians. 

Benefits and Life at HUB24  Learn more about our employee benefits HERE.

Check out why our people love working at HUB24! 
We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so. If you don't feel you fit this role 100%, we would still love to hear from you. Tell us what you're interested in - you still might have a skill we didn't realise we needed!  

The Recruitment Process: 
- Acknowledgement email once your application has been submitted. 
- Our Talent team will start reviewing your application, if unsuccessful you will be notified. 
- If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role. 
- If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
- Should you require any accommodations to the recruitment process, please contact recruitment@hub24.com.au and one of our team will be in touch. 
- Interviews can happen virtually or face to face with the hiring manager, or other members of the broader team. Depending on the role, there may be more than two interviews. 
- Communication of outcomes to successful and unsuccessful candidates and feedback provided. 

*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here. 

2024 Circle Back Initiative Employer – we commit to respond to every applicant. 
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women. 
We have been nominated and placed on the BOSS Best Places to work list.