Product Manager
Sydney
HUB24 – HUB24 Product Management /
Full Time /
Hybrid
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
The role
We have an exciting opportunity to become an integral part of our Product Management team, where you'll take on a pivotal role centered on relationship management. Your contribution will be essential in ensuring the smooth coordination of HUB24 Platform Private Labels arrangements and maintaining strong product governance across our extensive range of offerings within the HUB24 Group.
Key responsibilities
- Responsible for managing the day to day operations of the HUB24 Private Label platform relationships.
- Ensuring compliance with obligations.
- Be the voice of the customer
- Responsible for managing the ongoing uplift of policies and procedure documentation across the HUB24 Group of products.
- Work collaboratively within the team to deliver on business outcomes.
- Assist with uplifting polices and procedures across the broader suite
- Responding to day to day queries and to ensure a high quality customer experience.
- The role involves liaising with internal stakeholders from various departments including Distribution, Technology, Product Development, Risk and Compliance, Operations, Customer Service, Marketing, Legal, Finance, Investments, and Projects, while also overseeing the ongoing relationship management of HUB24 Platform Private Label partners externally.
Key skills required
- 2 years Product Management experience in WRAP Platforms and Relationship Management.
- Working knowledge of the legislative/ technical rules impacting platforms and investments.
- Excellent communications skill (verbal and written).
- Effective stakeholder management abilities
- Capacity to investigate issues and devise solutions
- Be able to manage competing priorities.
- Capable of working autonomously within a team environment
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
HUB24 Employee Benefits
Employee Share Scheme: Receive tax free shares on an annual basis (permanent employees only).
Unlimited Access to LinkedIn Learning: Learn, grow, and develop with us.
Special Leave: Purchase 2 extra weeks of additional leave per year on top of your standard 4 weeks, plus an extra 5 days if you use your 20 days of leave within 12 months.
Volunteer Day: 1 day Volunteer Day to use on your charity of choice.
Enhanced Parental Leave: We offer 12 weeks of paid parental leave in addition to statutory government leave.
Flexible Working: We offer hybrid working arrangements.
HUBlife: Enjoy a huge range of discounts including health, wellness and financial with our corporate partner.
Employee Assistance Program: Well-being Service provided to you plus your family members.
We pride ourselves on being an inclusive employer of choice where our people can bring their whole selves to work and feel 100% safe and supported to do so.
If you don't feel you fit this role 100%, we would still love to hear from you! Tell us what you're interested in - you still might have a skill we didn't realize we needed!
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.”
