Partner Support Specialist
Reno, NV / Minnesota
Customer Experience – BPO Services Group /
Full-Time /
Remote
One of our core values states to “Improve the Lives of Those Around You.” As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry. As a Partner Support Specialist you will work closely with our real estate partners, keep records updated and progress reports by removing obstacles that delay deliveries.
What You Can Expect
- Competitive compensation and immediate contribution!
- Inclusive benefits package offerings 401k plans and customizable benefits including dental, vision, medical, etc. for you and your dependents.
- An innovative culture that understands the importance of quality of work over quantity.
- Company supported and employee-driven ambassador groups that promote diversity, working on a hybrid schedule and philanthropy.
- Learning and development programs to help advance your career and personal growth.
What We Value
- Wherever it leads, Whatever it takes! We believe in making the impossible possible!
- Thrive personally, grow professionally―be happy!
- Innovate, learn, lead- Knowledge and growth is never ending!
- We believe in hiring nice people because anything is possible when you have the team's support.
- Improving the lives around us- A smile could change the entire world.
- Be the most trusted, respected, and loved real estate valuation company in the world.
What You Will Work On
- Acts as a liaison between partners and our customers
- Assigns orders to real estate professionals who meet service level expectations and customer requirements
- Negotiate fees and contracts with our real estate professionals
- Follows up on orders, ensure customer milestones are met and the order is delivered on time to our customers
- Communicates with real estate professionals in a professional manner over various communication channels.
- Updates records with accurate and detailed notes
- Fosters positive vendor relationships
Who We Are Looking For
- Demonstrates a positive supportive, friendly, and optimistic manner
- Demonstrates a sense of urgency, responsiveness, and attentiveness
- Communicates effectively in writing, verbally and nonverbally
- Strong attention to detail
- Strong computer proficiency with computer programs and Internet applications
- Thrives in a fast paced environment
- Demonstrates effective problem solving skills
- Real Estate industry experience a plus the ability to work additional scheduled hours when needed
About Us
Clear Capital is a national real estate valuation technology company with a simple purpose: build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of every U.S. property through our field valuation services and analytics tools, and improve their workflows with our platform technologies. Our commitment to excellence — wherever it leads, whatever it takes® — is embodied by team members.
Clear Capital is an equal opportunity employer.
To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.
