Senior Automation QA Engineer

Mumbai
CLEVERTAP – Engineering /
Full-Time /
Hybrid
About the Role:
As a Senior QA Engineer, you will help different product lanes in ensuring bug free product releases, defining the system and processes to identify bugs which will help in delivering error free Program/Software/Product.You will work to bring out new initiatives to improve the product and processes and communicate with the product and engineering teams to bring about these improvements, maintain comprehensive -test documentation and bring in automation where possible.

What will you do:
- Prepare test plans, scenarios and write programs to test the software so as to identify bugs and enable bug free scalable software production
- Collaborate with cross functional teams to define acceptance criteria of software
- Participate in requirements, design, review meetings and evaluate requirements testability
- Understand and analyze Business, Functional, Technical, Mobile applications and UI (User Interface) testing requirements, protocols and standards
- Prepare reports on software testing and educate cross functional teams with common or trending bug/ failure scenarios to enable right first time programs
- Automate test cases for both UI and API scenarios of your team. Contribute to automation frameworks where applicable.

What are we looking for?
Must have:
 - BS/MS degree in Computer Science or equivalent practical experience
- Experience in working with Web, Mobile and API Testing in both Automation & Manual testing using Agile m-ethodologies
- 5+ years of experience in QA, preferably with Product Companies
- 2+ years of experience in Automation
- Strong experience developing in Java or Javascript
- Experience in using UI and/or API test automation tools

Good to have:
- Experience with Continuous Integration systems (e.g., Jenkins, GitLab, Bamboo)
- Experience with Karate or TestCafe a plus
- Security + Scale testing experience

Measure of Success:
- Bug free release
- Number of bugs encountered past passthrough
- Functionality coverage through automation
- Comprehensive test documentation, bug report, test cases
- Effective and transparent communication

Who will you report to:Associate Director QA/ Principal Architect - QA Automation

Key Competencies:
- Functional/ technical: Business process understanding, Software design and deployment, Database concepts
- Behavioural/ Leadership: Problem solving, teamwork and collaboration, Communication

Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile technology space
- Innovate at scale, with learning opportunities

What is working at CleverTap like?
- Be a part of a global category creator - hyper growth B2B SaaS startup
- Work in a fast-paced, dynamic environment where your contribution matters
- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
- Accountability and driving outcomes is the key to success
- Your career here is limited by you and nothing else
- Teamwork trumps individual success
- You are passionate about experience technology and its impact on enabling growth 
- Innovate at scale, with learning opportunities and having fun along the way!

About the Function:
At CleverTap, we built TesseractDB™, the world’s first database built specifically for engagement and retention. It was created to overcome the limitations of ordinary MarTech and to bring the full power of AI/ML to marketers. The CleverTap platform ingests 36 billion user interactions daily, and sends out over 16 billion message notifications each day on behalf of its customers, and currently stores over 50 petabytes of data.  We’re building newer capabilities around machine learning, better behavioural analytics, collaboration tools, and more ways to offer hyper-personalized experiences.

We are a team of Growth Pilots where everyone works together towards a common objective:
P : Act with First Principles
I : Take Initiative 
L : Seek to Learn
O : Take Ownership of Outcomes
T : Help Achieve Together
S : Speak up then Commit

About CleverTap:
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real-time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in San Francisco, California, with presence in New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, Jakarta, and Ho Chi Minh. 

For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/ 
X: https://twitter.com/CleverTap 

If you think you’d be a good fit for this role, we’d love for you to apply!
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!