Sales Development Representative

Dubai /
/ Hybrid
About the Role:
Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team. 

What will you do:
- Respond, engage and qualify inbound leads and inquiries
- Perform cold outreach across multiple channels (calls, emails, LinkedIn, etc.) to generate new sales opportunities for the Account Executive Team
- Collaborate across CleverTap’s Marketing and Sales organization in order to identify new opportunities
- Coordinate meetings, calls, and product demonstrations of CleverTap with prospects
- Ensure excellent pre-and post-sales service
- Hold intelligent and engaging conversations over the phone and email
- Bring insights to potential customers that reflect an understanding of the market, technology landscape, and other potential use cases.
- Efficiently navigate Salesforce and other sales operational tools to create, update, retrieve, and understand account, contact, and opportunity information.
- Identify prospects' BANT (Business, Authority, Need and Timeline) according to CleverTap's sales methodology

What are we looking for?
Must have:
- 2+ years of B2B Sales experience
- Interest or passion in sales
- Fluent in English and Arabic
- Excellent written and verbal communication skills
- Capacity to accept and learn from constructive feedback.
- Proven ability to work and succeed in a fast-paced, changing environment.
- Efficient at gathering, analyzing, and communicating customer and market research.
- High attention to detail with an “everything matters” approach.
- Creative, inquisitive, and curious approach to partnering with internal and external teams and customers.
- Comfortable moving between priorities and managing deadlines across multiple areas of focus. Skilled at prioritizing tasks and time
- Committed to proactive collaboration and accountability; you are prepared, informed, and ready to go.

Good to have:
- Experience with digital productivity, collaboration, and sales tools including; Salesforce, LinkedIn Sales Navigator, Slack, and G Suite.
- Knowledge of MarTech solutions

Measures of Success:
- Qualified leads
- Funnel size
- Conversion rates

- Functional: Mobile marketing expertise, Martech understanding, Result oriented are desirable
- Behavioral: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Who will you report to: RVP Sales META

Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile technology space
- Innovate at scale, with learning opportunities

What is working at CleverTap like?
- Be a part of a global category creator - hyper growth B2B SaaS startup
- Work in a fast-paced, dynamic environment where your contribution matters
- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
- Accountability and driving outcomes is the key to success
- Your career here is limited by you and nothing else
- Teamwork trumps individual success
- You are passionate about experience technology and its impact on enabling  growth
- Innovate at scale, with learning opportunities and having fun along the way!

About the Function:
We are a team of Growth Pilots where everyone works together towards a common objective:
P : Act with First Principles
I : Take Initiative 
L : Seek to Learn
O : Take Ownership of Outcomes
T : Help Achieve Together
S : Speak up then Commit

About CleverTap:
CleverTap is the World's #1 Retention Cloud that helps app-first brands personalize and optimize all consumer touch points to improve user engagement, retention, and lifetime value. It's the only solution built to address the needs of retention and growth teams, with audience analytics, deep-segmentation, multi-channel engagement, product recommendations, and automation in one unified product.

The platform is powered by TesseractDB™ - the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including AirAsia, Electronic Arts, TED, English Premier League, TD Bank, Carousell, Papa  Johns, and Tesco.

Backed by leading investors such as Sequoia India, Tiger Global, Accel, and CDPQ the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Singapore, and Jakarta.
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