Senior Solutions Engineer - German Speaking

London
Go-To-Market (GTM) /
Full-time /
Hybrid
Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole.

Responsibilities:

    • Pre-Sales Responsibilities

    • Partner with Account Executives to drive complex, multi stakeholder deals
    • Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit 
    • Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation) 
    • Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary 
    • Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices.

    • Post-Sales Responsibilities

    • Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer.

About you:

    • Must be Fluent in German 
    • At least 5 years experience in Presales as a customer-facing technical role
    • Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization.
    • Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools.
    • Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together.
    • Experience with Martech and Adtech is a plus.
    • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment. 
    • Bachelor’s degree, or equivalent, in related discipline. Science or Engineering degree preferred.
    • Ability to travel occasionally up to 20% (as required).
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