Administrative Analyst
São Paulo
Operations – Operations /
Full time /
On-site
About CloudWalk:
We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.
This position is 100% on-site. Our office is located in Pinheiros-SP.
We’re looking for an Administrative Analyst to support the daily operations of our São Paulo office. You’ll be the go-to person for handling correspondence, receiving deliveries, coordinating internal communications, and supporting the organization of internal events and team initiatives. Your work will help maintain a professional, efficient, and welcoming environment for both employees and visitors.
If you're organized, proactive, and enjoy making things run smoothly behind the scenes, this role is for you.
What You'll Be Doing
- Manage the reception and distribution of physical correspondence and deliveries.
- Monitor and respond to administrative emails, escalating topics to the right stakeholders when needed.
- Ensure proper documentation and tracking of incoming and outgoing packages.
- Act as point of contact for office visitors, vendors, and service providers.
- Support the planning and execution of internal events, such as team buildings, happy hours, and office celebrations.
- Maintain an organized and well-stocked office environment, coordinating supply needs with relevant teams.
- Assist with calendar management and scheduling support for internal meetings or visitors when required.
- Collaborate with People, Workplace, and Facilities teams to ensure smooth day-to-day operations.
- Keep internal documentation up to date related to office procedures, deliveries, and communications.
What You Need to Succeed
- Strong organizational and time-management skills.
- Excellent communication skills — verbal and written — in Portuguese (and English is a plus).
- Proactivity and a hands-on attitude to solve problems and manage multiple priorities.
- Familiarity with email etiquette, basic office tools (Google Workspace), and reception protocols.
- Ability to work independently while coordinating with different teams.
- Attention to detail and a service-oriented mindset.
Nice to Have
- Experience in administrative, reception, or office support roles.
- Experience planning or supporting internal events.
- Intermediate English (reading/writing emails).
- Familiarity with logistics or courier processes.
Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.
By applying for this position, your data will be processed as per Cloudwalk's Privacy Policy that you can read here in Portuguese and here in English.
