👋 Head of People Operations
San Francisco, CA /
Clubhouse is a new type of social product based on voice. It allows people everywhere to talk, tell stories, develop ideas, deepen friendships, and meet interesting new people around the world.
Our early users love the product and we have been featured in publications like The New York Times, Forbes, The Telegraph, TechCrunch, CNBC, and WIRED. Today, we are a small and productive team with a strong background in consumer products. We are well funded, with recent backing from top-tier VCs and many of the best angel investors from Silicon Valley and beyond.
As we open up Clubhouse to the whole world, we are seeking to add a few extraordinary people to our growing team. If you think you would be a good fit, please let us know! 🙏
Since the beginning of year, the Clubhouse team has grown 500%. We’re looking for an experienced people leader who is also excited to roll up their sleeves to set the team up for success as we continue to scale. As one of the first people ops team members, you’ll lead our efforts to scale the people ops org, its culture and operations. We are fully remote during the pandemic and this position will be based in San Francisco when we are able to safely re-open our office.
Who you are
You are an experienced people leader. You have years of experience and deep expertise in people ops. Ideally you have built out the function from scratch another high growth startup, and have gone on to lead it through various stages of growth. From compensation to talent management, you bring both breadth and depth to the role.
You are empathetic and care about helping teams thrive. You know that scaling a team quickly can be challenging, and that the policies you put in place early will have a big impact on the culture you build. You are thoughtful and proactive about this, and able to partner closely with people at all levels to get to the right outcomes.
You have a first principles approach to solving challenges. You approach things from a first-principles perspective. You have deep knowledge about market norms, but rather than blindly following what other companies have done, you think about what's appropriate for our company, and how we can do better than others who have come before us.
You bias towards action. You favor practical choices, speed and a respect for sequencing. You focus on the things that matter and push back on things that don’t. You make deadlines for yourself and you move fast.
You’re scrappy and entrepreneurial. You thrive in fast-paced environments and are comfortable with not knowing the answer to something. You are willing to roll up your sleeves no matter what the challenge is.
You take pride in what you do. You care deeply about your work. If something seems off, you come up with a good solution and fix it without being asked to do so. You’re proactive with suggestions and people know they can count on you to get things done.
You enjoy your work. You love what you do, think about it in your free time, and often find yourself building at strange hours—not because you feel you have to, but because you’re so excited to create something big for the world. Your favorite thing to do is to take on a huge challenge and pull it off.
You care about doing the right thing. You value diversity and go out of your way to ensure others feel welcome. You enjoy hanging out with your teammates, have a low-ego, and make the workplace more fun for everyone.
What you will do
You’ll help shape the culture and people programs. As part of the Clubhouse team, you will move fast. You’ll play a key role in ensuring we continue creating an incredible employee experience and teams can do their best work. In this role, you’ll lead initiatives across the organization including, but not limited to, talent management, facilities, compensation and benefits, employee experience.
You’ll help foster a culture of continuous feedback and growth. You’ll help establish our performance management processes and programs to create a culture of growth. You’ll help the team create active feedback loops to ensure we are thoughtfully scaling our culture and processes as we grow.
You’ll be a coach to managers and team members.You'll partner closely with everyone in the org, ensuring that team leaders and managers have the guidance and tools they need to support their teams and thrive.
You’ll ensure we build robust operations and ensure compliance as we scale. You’ll build out robust operations and compliance policies. From rolling out seamless payroll and onboarding flows to leveling up our HR systems as we grow, you’ll make sure we are building a strong foundation for growth and always preparing ourselves for the next stage.
You’ll be an owner. You’ll be an owner. We believe in hiring great people and giving them as much responsibility as they can handle. As the head of people ops, you will be trusted to run a large and critical part of the business and given ambitious projects to tackle.
You’ll grow and improve rapidly. At Clubhouse you’ll be working with an incredible team, who love to learn from and teach each other. You’ll find yourself stretching to new areas, immersed in feedback, challenged by your teammates, and growing your skills on a daily basis.
You’ll create something meaningful. Social products allow people to connect in ways that were never before possible. When the telephone was invented, it suddenly allowed people to speak with others across the world. Thanks to FaceTime, grandparents everywhere can now watch their grandchildren grow up. At Clubhouse, you’ll be figuring out something entirely new for the world—a positive product that brings people’s voices together for deep and meaningful conversations, creates new relationships, builds empathy across cultures, entertains people, and helps people develop ideas that change the course of their lives.
As an early team member at Clubhouse you will be a critical voice and have significant influence over the direction of the company. We will compensate you well, invest deeply in your development, and ensure this is the single best work experience of your life. If you think you might be a good fit for our team, we’d love to hear from you!