📈 Data Scientist, Trust & Safety
Remote (US-based) or San Francisco, CA /
Data Science /
Clubhouse is a new type of social product based on voice. It allows people everywhere to talk, tell stories, develop ideas, deepen friendships, and meet interesting new people around the world.
We launched in 2020 and have grown very quickly in the time since. Each day, millions of people are now exploring the hallways of Clubhouse, creating hundreds of thousands of rooms. The average listener spends over 70 minutes a day in the app, and they close it feeling better than they did when they opened it.
As a team, we take pride in being small and productive, with a relentless focus on our product and the community. As a company we are well funded, with backing from top-tier VCs and dozens of the best angel investors and creators in the world.
We are growing our team quickly, seeking talented builders who want to be a part of creating a more human place on the Internet. If you think you would be a good fit, please let us know!
As a Trust & Safety Data Scientist, you will work closely with our product and engineering teams to formulate and answer key questions about our product. You will play a central role in collecting, modeling, and analyzing data, and will drive meaningful changes to our product and user experiences based on your findings.
In this role, you will report to our Head of Data Science. We are a remote friendly-company — with our headquarters in San Francisco, a second office in LA, and a strong commitment to ensuring people can do great work here and thrive without having to live near an office. This role is open to candidates across the U.S.
Who you are
You are curious, inquisitive, and enjoy solving ambiguous, open-ended problems. You are able to identify high impact problem areas with little direction. You have a healthy skepticism about data and know when to dig deeper into a problem.
You have the technical skills to work independently. You are comfortable with advanced modeling and statistical techniques and are highly fluent in SQL and Python. You have deep experience with experiment design and analysis. You have experience as a data scientist at a fast growing company and have a proven record of impact.
You are a strong communicator and are able to explain complex concepts to a wide audience. You are adept at crafting clear and impactful data visualizations.
You are meticulous and forthright. You are experienced with finding clear answers despite messy data sets, and are able to catch data issues as they arise.
You bias towards action. You like to build and ship - favoring practical choices, speed and a respect for sequencing. You focus on the things that matter and push back on things that don’t. You make deadlines for yourself and you move fast.
You’re scrappy and entrepreneurial. You thrive in fast-paced environments and are comfortable with not knowing the answer to something. You are willing to roll up your sleeves no matter what the challenge is.
You take pride in what you do. You care deeply about your work. You read through details and think about every bit of the user experience. If something seems off, you come up with a good solution and fix it without being asked to do so. You’re proactive with suggestions and people know they can count on you to get things done.
You enjoy your work. You love what you do, not because you feel you have to, but because you’re so excited to create something big for the world. Your favorite thing to do is to take on a huge challenge and pull it off.
You care about doing the right thing. You value diversity and go out of your way to ensure others feel welcome. You enjoy hanging out with your teammates, have a low-ego, and make the workplace more fun for everyone.
What you will do
In this role, you will play a key part in defining the data culture within Clubhouse and ensure that we have principled, data-driven decision-making processes. As part of the early data team, you will work on numerous zero-to-one projects and will have a direct impact on our product direction. You’ll have the opportunity to work alongside our product and engineering teams on high-profile feature launches that affect millions of people.
There are numerous complex product questions that we would look to a data partner to help the team untangle. On a given day, you may be performing and sharing complex analyses that inform a wide variety of decisions. Or you may be playing a hands-on role in new feature launches, ensuring that we understand the impact of policy changes on users and can identify potential issues early in the process. You will have the opportunity to do foundational analysis on important, unsolved questions across a wide range of problem spaces.
You’ll grow and improve rapidly. At Clubhouse you’ll be working with an incredible team, who love to learn from and teach each other. You’ll find yourself stretching to new areas, immersed in feedback, challenged by your teammates, and growing your skills on a daily basis.
You’ll shape the product strategy. You will get to use your own product (and talk with others while they are using it) every day, and have significant input into its development. Your ideas will always be heard. Your work will vary over time and will cover a variety of areas. On a given day, you may be launching a new way of ranking support tickets, analyzing trends in different types of user behavior, or finding ways to proactively identify content in violation of our policies.
You’ll be an owner. We believe in hiring people and giving them as much responsibility as they can handle.
You’ll create something meaningful. Social products allow people to connect in ways that were never before possible. When the telephone was invented, it suddenly allowed people to speak with others across the world. Thanks to FaceTime, grandparents everywhere can now watch their grandchildren grow up. At Clubhouse, you’ll be figuring out something entirely new for the world—a positive product that brings people’s voices together for deep and meaningful conversations, creates new relationships, builds empathy across cultures, entertains people, and helps people develop ideas that change the course of their lives.
As an early team member at Clubhouse you will be a critical voice and have significant influence over the direction of the company. We will compensate you well, invest deeply in your development, and ensure this is the single best work experience of your life. If you think you might be a good fit for our team, we’d love to hear from you!