Resource Planning Associate

Woodland Hills, CA /
Operations /
Full-Time
CNM LLP is a technical advisory services firm that works with the top local talent on the most comprehensive and intriguing projects for discerning clients ranging from start-ups to closely held mid-market companies to large multi-national Fortune 1000 firms. The CNM reputation is built upon a foundation of professional excellence and trusted relationships and is recognized nationally for commitment to excellence. Employees value the open and honest environment, consistent focus on work life balance and an outstanding culture that is difficult to find anywhere else in the professional services industry. This unwavering attention to providing an exceptional work environment has enabled CNM to be recognized as one of the “Best Places to Work in Los Angeles” for the third consecutive year and named as one of Inc. 5000’s “Fastest Growing Private Companies in 2018.”
 
Because CNM consistently beats target plans for continued organic growth, service line diversification and for geographical expansion, the team is currently searching for a Resource Associate to join our Operations (OPS) team.

Qualifications

    • Key Responsibilities:
    • Scheduling:
    • Proactively manage Project Teams and individual schedules
    • Host recurring and ad hoc scheduling calls to manage scheduling conflicts with the goal of providing superior client delivery and service
    • Liaise with Project Managers and Service Line leaders, as needed
    • Actively manage employee availability with the goal to maximize utilization
    • Team with various groups and individuals to discover new ways to optimize the scheduling process and reduce overall availability
    • Independent Consultants - Champion contractor relationships, to include:
    • Proactively confirming availability
    • Scheduling support across the firm within target margins
    • Invoice approvals
    • Contractor database management
    • Serve as the point-of-contact for all contractor relationships
    • Connect and vet contractors with Project Managers in need of support
    • Timekeeping:
    • Serve as Project Manager for Administrative tasks and approve billable timesheets
    • Team with Managers to ensure accuracy and timeliness of time entry
    • Serve as Timesheet Administrator, uphold and report on deviations to current CNM timekeeping policies and procedures
    • Leave Requests:
    • Serve as CNM Leave Request Administrator and approve/modify leave requests while ensuring scheduling accuracy

In addition to the above functional areas, the Resource Management Associate will be required to:

    • Become a functional expert for the scheduling processes and procedures
    • Be competent in MS Excel, including pivot tables and specialized formulas
    • Rise to the challenge of the fast-paced, dynamic nature of our business
    • Adapt to changes in business cycles, such as seasonality
    • Be comfortable, confident, and assertive while working with Senior Leaders
    • Assist and collaborate with team members
    • Oversee the project lifecycle of all billable projects in all operating regions
    • Predict and manage future billable projects
    • Forecast resource capacity
    • Backfill the Resource Manager, as needed

Behavioral Competencies

    • Exhibit superior customer service skills with level and confident demeanor
    • Self-starter, ability to be proactive and innovative during slow periods
    • Ability to be able to work both independently and in highly collaborative team settings
    • Professional humility and skepticism; knowing that no one is always right, including you
    • Demonstrate high levels of emotional intelligence, confidence, and assertiveness
    • Desire to grow professionally

Qualifications

    • Bachelors degree from an accredited university in a related field
    • 1-3 years of experience working in a dynamic, fast-paced environment
    • Excellent communicator, written and spoken
    • Ability to conduct heavy data entry while being stationary for long periods of time
    • Computer savvy (Excel, Outlook, Word, PowerPoint, Cloud Computing, etc.)
    • Keen attention to detail, able to find small errors in large/long sequences of numbers
    • Highly organized, enabling another person to fill in for you on a moment’s notice
    • Ability to manage numerous competing priorities
    • Competent with new and old technology
CNM LLP offers an excellent base, bonus and incentive compensation package. The benefits package is designed to meet an employee’s needs regardless of the stage an employee is at including medical, dental, paid maternity and parental leave, 401(k) with match and flexible spending accounts for employees and dependents.  We offer training that assists employees in reaching their career goals and, in addition to a regular paid time off policy, we also offer an extra five days off between Christmas and New Year holidays annually for firm-wide shut down. CNM believes in social interaction and networking and employees participate in unbelievable social events each summer and winter. The firm also supports employees offering an annual technology bonus, health and wellness bonus, monthly cell phone reimbursement, fully stocked kitchens with food, drink and snacks and much, much more. Please reach out to our talent team and we will walk you through why you deserve a career with CNM LLP.
 
Please note: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, and disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.