Project Manager
Sydney
International Markets Client Services – ANZ Market /
Fixed term, 12 months /
Hybrid
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
Project Manager is responsible for the development and execution stages of signage projects, through the management of Sales Orders and coordination of internal and external stakeholders.
This role utilizes the wealth of industry, project management, and market experience the individual has gained. And they are
tasked with turning this experience into successful execution of signage projects, on time and within budget.
Responsibilities
- Concurrently manage multiple signage rebranding jobs across multiple locations
- Gather and process information from client briefs and site surveys to define the scope of works for each project. Some estimating/quoting may be required
- Coordinate and liaise with customers, contractors, suppliers, and other stakeholders (internal & external) to ensure products are dispatched and projects completed within the specified time frames.
- Scheduling on-site installations with contractors, suppliers, and other stakeholders
- Manage purchase orders and generate sales orders using our Exact ERP system, making use of the current PA team
- Attend project related meetings
- Monitor and control budgets for all projects
- Handle customer enquiries or complaints throughout the project
Skills, Experience and Qualifications
- Proven experience in project management role(s) is essential
- Familiarity with the WPCG and petroleum industry requirements, Building Code of Australia, and Australian Standards with relevance to the signage industry
- Demonstrated understanding of the signage manufacturing environment
- Estimating experience highly beneficial
- Previous experience in the signage, shopfitting or construction industries
- Qualification or certification in project management advantageous
- Understanding of structural engineering beneficial
- Excellent customer service skills, including the ability to build relationships, solve problems and de-escalate customer complaints
- You must have a valid driver’s license
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
