Commercial & Strategy Analyst
Chicago, IL
Finance & Business Technology Systems – Finance /
Full-time /
Hybrid
Be Part of Our Next Chapter
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!
We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.
The Commercial & Strategy Analyst supports regional leadership by delivering financial insights, driving strategic initiatives, and championing continuous improvement to optimize performance and profitability across the Markets group.
Key Responsibilities:
- Partner with regional leadership to deliver accurate forecasting, budgeting, and variance analysis to support strategic decision-making.
- Analyze business performance, identify trends, and provide actionable insights to improve financial outcomes.
- Maintain and optimize financial models, ensuring accuracy of revenue, costs, expenses, KPIs, and workforce data.
- Prepare executive-level presentations for leadership reviews and strategic planning sessions.
- Collaborate cross-functionally to understand budget variances and continuously enhance financial processes and models.
- Support S&OP integration and inventory management forecasting improvements.
- Lead risk and opportunity assessments to drive short-term profitability.
- Manage commercial terms data to maximize contribution margin while balancing operational efficiency.
- Represent North America in global business intelligence (BI) and process improvement initiatives.
- Support planning cycles, including annual budgets, rolling forecasts, and 3-year strategic plans.
- Champion continuous improvement in reporting, modeling, and financial accuracy.
Qualifications & Experience:
- 3–5+ years of experience in financial analysis, business planning, or commercial finance.
- Bachelor’s degree in Finance, Accounting, Business, or a related field.
- Proven experience in fast-paced, complex organizations.
- Advanced Excel skills (e.g., VLOOKUP, SUMIF, Pivot Tables, INDIRECT).
- Strong financial modeling and data analysis capabilities.
- Excellent communication and stakeholder engagement skills.
- Experience with ERP systems and BI tools (preferred).
Success Factors:
- Timely, accurate delivery of forecasts and variance analysis.
- Effective tracking and reporting of key financial and operational KPIs.
- Trusted advisor to leadership through impactful insights and high-quality outputs.
- Continuous improvement of financial planning processes and tools.
- Strong alignment with global finance and BI initiatives to drive value across the region.
Core Competencies:
- Strategic thinker with strong analytical and commercial acumen.
- Influential communicator with the ability to engage cross-functional teams and senior stakeholders.
- Curious, proactive, and solution-oriented with a focus on continuous improvement.
- Advanced proficiency in Excel and PowerPoint; experience with modern data platforms a plus.
- Agile and adaptable in a matrixed, fast-changing environment.
$118,000 - $135,000 a year
The annual base salary range for this position is based on the candidate’s experience, qualifications, and skill set. The position is also eligible for an annual discretionary bonus. In addition, Coates Group, offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) plan with employer match; short- and long-term disability coverage; life and AD&D insurance; health savings accounts (HSAs); and flexible spending accounts (FSAs).
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).
