Supply Chain Specialist, Europe

Supply Chain – Supply Chain /
Full-time /
Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

Our business is seeking a Supply Chain Specialist to support our EU market. This role will be responsible for the planning, coordinating and monitoring of logistics operations which include warehousing, inventory management, transportation & regional supply chain processes associated with various deployment projects. In this role you will work closely with the regional logistics service providers & international stakeholders to deliver the main objective – delivering material on time to Coates customers.

In this role you will be required to

    • Co-ordinate the supply chain of all ‘procure to stock’ & ‘procure to order’ material across all sites within EU
    • Supervise inventory, replenishments, transportation, and logistics processes with our 3PLs
    • Partner and communicate with the Coates Replenishment team in China, logistics service providers & the Project Management team daily
    • Work closely with logistics service providers to ensure all processes are defined and flow seamlessly, ensuring documentation is stored and available for future access
    • Generate documentation required to enable pick, pack & dispatch of products
    • Key contact for site/order delivery and inventory holdings & availability
    • Make sure installation partners are contacted as required, sharing information of upcoming deliveries & schedule changes
    • Approval of invoices associated with storage & regional distribution
    • Raise purchase orders when required and coordinate deliveries with our suppliers
    • Ensure that quality, customer satisfaction, and financial commitments are met
    • Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvement

Qualifications and Experience

    • 5+ year experience in supply chain management
    • BAC +3 - 5 in Logistics and Supply Chain Management
    • APICS certification in Supply Chain Management (desirable)
    • Strong focus on process management & co-ordination of multiple stakeholders
    • Collaborative & engaging communicator, able to provide clear direction without ambiguity
    • Critical thinking & decision-making ability
    • Highly agile and can pivot between priorities quickly with the skillset to multi-task and work on many programs of works at once
    • Ability to work under planned deadlines
    • Able to convey clear & precise status updates and escalate change decisions where necessary with the project management team
    • Comfortable working with ERP (Exact), MRP and advanced functions of Excel
    • Basics of SCM appreciated
    • Fluent in French and English
    • Based in Boulogne-Billancourt, hybrid 2 days onsite
About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).