For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

 

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

 

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

 

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Marketing Project Manager role is designed to establish and enhance project management standards and processes within the Coates Group Client Services team, ensuring the effective delivery of digital advertising and promotional projects. This role is pivotal in driving operational excellence, optimizing resource management, and spearheading change to streamline business processes. The impact on the business includes improved project outcomes, enhanced client satisfaction, and stronger vendor relationships, ultimately contributing to the company's strategic goals in the digital marketing sphere.

 

·        Successful delivery of digital projects adhering to time, cost, and quality standards

·        Implementation and evolution of project management methodologies across functions

·        Coordination of cross-functional teams, including internal developers and external stakeholders, to facilitate seamless project execution

·        Risk management and development of contingency plans for project

·        Creation and maintenance of key project documentation, including project plans, charters, SOWs, RAID Logs, and RACI matrices

·        Monitoring of financial aspects, including budget adherence and reporting

·        Collection and definition of project requirements in collaboration with marketing clients and global teams.

·        Measurement of project success against established KPIs and objectives.

·        Ensuring a smooth transition of deliverables from design to production/operations teams.

·        Achievement of project deliverables within agreed timelines and budgets.

·        Positive feedback and satisfaction ratings from clients and team members.

·        Effective management of project risks and issues with minimal disruptions.

·        Alignment of project outcomes with business strategies and market trends.

·        Efficient utilization and management of project resources.

·        Contributions to the improvement of internal processes and project management standards.

·        Proven project management expertise with a history of delivering full lifecycle projects.

·        Excellent grasp of Project Management fundamentals.

·        Background in digital marketing with a strategic and roadmap-focused approach.

·        Proficiency in project management tools and methodologies (Agile, Waterfall, Hybrid).

·        Experience in Change, Incident, Problem, Release, Configuration, and Asset Management.

·        Track record of successful digital marketing product launches.

·        Familiarity with enterprise and cloud-hosted products and environments.

·        A degree in Business, Project Management, Computer Science, Engineering, or a related field.

·        Project Management Professional (PMP) certification or equivalent is desirable.

·        Strong leadership skills with an ability to manage and motivate cross-functional teams.

·        Excellent communication skills, with the proficiency to engage stakeholders at all levels.

·        Agility and adaptability to manage diverse project types and changing market dynamics.

·        Analytical and critical thinking skills, with a focus on delivering customer-centric solutions.

·        Integrity and accountability in all aspects of project management and decision-making.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.