Director of Experience Design

New York, NY /
CO:COLLECTIVE – Creative /
co:collective is a creative and strategic transformation partner for purpose-led businesses. We’re led by our deep belief that today's most successful organizations must have an underlying purpose, one that is so central to their identity it influences everything they do, from how they show up in the world to how they organize internally. 

At co: we help our clients define that purpose and then help them bring that purpose to life in their stakeholder experience. We bring purpose to life inside organization through aligning purpose to practice - organizational design, culture design, change design and leadership coaching. Outside the organization, we bring purpose to life across the customer experience -- brand identity, products (digital and physical), services, experiences and content.

We strive to be embedded in our clients’ businesses. We do not wait for our clients to come to us with problems or challenges to turn into creative briefs. We are constantly working with clients to identify challenges and opportunities - and working with them to take action.

The co: community is deeply committed to continuing to build a diverse and inclusive workplace for all to thrive. We value and honor those with different backgrounds, unique perspectives, and believe that inclusive organizations build better teams and produce better work. We are a people-centered business that creates safe spaces, leads by example, and seeks to make a positive impact on the world.

The role

We are looking for a creative leader to help build our Experience Design Practice at co: collective. In this role you will work with all leads across disciplines but will specifically partner with the MD, Experience, the Director of Experience Strategy and the Head of Production.

Who you are

You are a swiss army knife, with a track record of excellent work in both human-centered design and graphic design. You are entrepreneurially minded, innately curious and culturally attuned.

You are a student of the direction that the worlds of technology, community, design (human-centered and graphic), business and brand are headed.

You are passionate about, and have experience in, building relationships and teams internally and building relationships of trust with clients.

What you'll do
- Work with the founders of co: collective, as well as the MD, a strong strategy leader, and a strong production leader to build a vibrant XD practice -- one that produces design work that is famously effective and sometimes just plain famous. 
- Work with the other members of the team to make the above a profitable business (over time).
- Work with that group, as well as the Head of Talent, on a daily basis to define the total team needs (full-time and freelance) on an ongoing basis.
- Be a great communicator and motivator, inspiring clients and internal teams to be impatient for greatness. Help the wider co: organization to create a strong culture of learning by making.
- Balance your time between leading others and hands on making as we get the practice fully up and running. 

What you've done
- 10+ years of experience building and leading both design and design thinking teams.
- A wide range of experience across digital and real world experiences.
- A strong network of connections across the creative making industry, including graphic design, systems design, digital product design, UX, UI design and industrial design and potentially content.
- Build strong relationships with clients, interrogated their asks and provided sound creative and business recommendations. 
- Identified new business opportunities with both new and existing clients, and won them.
- Dreamed of a better way of doing all this stuff… because there HAS to be one out there somewhere!

What else?

With great work, comes great reward. We are a community of brilliant, ambitious, creative people committed to creating an ever evolving progressive work environment. In addition to a salary commensurate with your experience, our perks include unlimited vacation, performance-based bonuses, a generous parental leave policy, a sabbatical, and much more.  

& regarding our future of work plans, we have developed a hybrid working model that focuses on the health of our business, as well as the needs of our people.