Tow Truck Operator
Des Moines, IA
Professional Services – Talent Solutions /
Full Time /
On-site
Position Summary:
We are looking for a dependable and skilled Heavy Wrecker & Light-Duty Tow Operator to join our towing and recovery team. This role is responsible for safely operating heavy wreckers and rotators for large-scale recoveries, while also handling light-duty towing and roadside service for passenger vehicles. The ideal candidate is versatile, safety-conscious, and committed to providing professional customer service in both heavy and light-duty operations.
Key Responsibilities
- Safely operate heavy-duty wreckers and recovery equipment to tow and recover commercial trucks, buses, and heavy machinery.
- Perform light-duty towing and roadside assistance for passenger vehicles, including jump starts, lockouts, tire changes, and fuel deliveries.
- Assess accident and breakdown scenes, determine recovery needs, and execute plans in a safe, efficient manner.
- Properly rig, secure, and transport vehicles of all sizes using approved equipment and methods.
- Communicate with dispatch, customers, and emergency responders to coordinate safe and timely service.
- Complete accurate service tickets, condition reports, and time logs for all calls.
- Conduct daily inspections of trucks and towing equipment; report any maintenance issues.
- Adhere to DOT, OSHA, and company safety standards in all towing and recovery operations.
- Represent the company with professionalism and courtesy at every call.
Qualifications
- Valid Class A CDL with clean driving record (required).
- Experience operating heavy wreckers or recovery equipment (preferred).
- Prior light-duty towing or roadside assistance experience a plus.
- Strong knowledge of recovery, rigging, and safety techniques for both light and heavy vehicles.
- Ability to work flexible hours, including nights, weekends, and on-call rotations.
- Strong communication skills and customer service mindset.
Benefits
- Competitive pay
- Health, dental, and vision insurance
- Retirement plan with company match
- Paid time off and holidays
$22 - $30 an hour
