Service Department Manager
Richmond, VA
Professional Services – Talent Solutions /
Full Time /
On-site
Lead the Charge in Commercial Electrical Services
Are you a driven, hands-on leader ready to manage and grow a high-performing service team in the commercial electrical space? Join our client's team as a Service Department Manager and take ownership of the operations, quality, safety, and customer satisfaction for electrical service work that falls outside of typical GC-managed construction projects.
This is a key leadership role in a growing company where your ability to coordinate people, manage resources, and drive execution directly impacts the success of every service project.
Why This Role Stands Out
Own Your Department – You’ll oversee everything from daily schedules to job closeout, managing quoted and T&M work from start to finish.
Variety & Challenge – No two days are the same. You’ll solve problems, communicate with customers, manage materials and equipment, and ensure safety and quality across multiple job sites.
Make a Real Impact – Your input directly affects profitability, efficiency, and client satisfaction. You’re not a bolt in the machine, you’re the engine.
Growth Potential – As part of a smaller, agile company, you’ll wear many hats and have opportunities to grow your leadership skills and technical knowledge.
What You’ll Be Doing
You’ll lead all aspects of our client's service work, including:
-Scheduling crews and coordinating subcontractors
-Overseeing service job execution, timelines, and quality
-Communicating with clients and internal teams
-Enforcing safety protocols and compliance
-Managing service ticket closeouts, billing, and job margin reviews
-Handling resource procurement and tool/equipment management
-Reviewing blueprints, specs, and project documentation
-Estimating T&M and quoted work
-Preparing and analyzing bid proposals
-Coordinating with stakeholders across departments
You’ll also play a key role in continuous improvement, team collaboration, and risk management, helping to shape how we deliver our services and grow our capabilities.
Who We’re Looking For
You’re a strong communicator and decision-maker who thrives in a fast-paced environment. You enjoy taking ownership of complex service work and making sure it’s done right, on time, and within budget. You’ve got experience in commercial or industrial service environments and are ready for a new challenge with room to grow.
$80,000 - $100,000 a year
If you're looking for a hands-on leadership role where your knowledge, experience, and decision-making drive real results, this is the opportunity for you. Apply today and be part of a team that values quality, accountability, and growth.