Director - People Operations
Toronto / New York City
People Operations – HR /
Full-time, Remote /
Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
Generative AI represents a turning point for businesses in every industry. Cohere is at the center of enterprise transformation and is laser focused on serving the enterprise sector, and its developers and partners. The People Operations organization is pivotal to the growth and success of Cohere. As the Director, People Operations, reporting to our VP of People Operations, you will be managing a growing team of People Ops Partners (POPs), and leading them in shaping our organizational culture, fostering employee engagement, and driving talent development initiatives. You will collaborate closely with leadership as you build and implement strategic HR programs that align with Cohere’s mission, vision, and values. This role calls for a seasoned HR professional with a passion for building high-performance teams in a dynamic and evolving startup environment.
As our HR Director, you will:
- Coach, mentor and advise a team of People Ops Partners, as they support their lines of business on all things people.
- Through your team, develop and execute HR strategies aligned with Cohere’s business objectives.
- Provide strategic guidance to leadership on organizational design, workforce planning, and talent development.
- Implement initiatives to enhance employee morale, satisfaction, and retentionFoster a positive and inclusive workplace culture that aligns with Cohere’s values.
- Oversee performance management processes, providing guidance to managers on goal setting, performance evaluations, and professional development.
- Collaborate with teams to identify training needs and design programs to enhance employee skills.
- Implement career development plans to support employee growth and retention.
- Drive continuous improvement in HR processes to enhance efficiency and effectiveness.
You may be a good fit for this career opportunity if you have:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5+ years of management experience.
- Proven experience as an HR leader in a startup or high-growth environment.
- Strong knowledge of HR best practices, employment laws, and industry trends.
- Exceptional communication and interpersonal skills.
- Ability to navigate ambiguity and thrive in a fast-paced, dynamic environment.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Our Perks:
🤝 An open and inclusive culture and work environment
🧑💻 Work closely with a team on the cutting edge of AI research
🍽 Weekly lunch stipend, in-office lunches & snacks
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend
✈️ 6 weeks of vacation
Note: This post is co-authored by both Cohere humans and Cohere technology.
