Compliance Product Manager

Singapore /
Product – Project Management /
Consultant - Full time
Coins.ph is looking for a Senior Product Manager with a strong background in crypto/fintech compliance to join our Product team. In this role you will help the company's Product team to make decisions based on data and industry best practices. As a Product Manager for KYC/onboarding, you’ll build best-in-class user onboarding, KYC, and activation experiences in different regions around the world. Your primary goals will be unlocking step-function increases in customer activation rates, optimizing KYC verification speed and accuracy, and enhancing UX/convenience while minimizing fraud rates. In addition, you will help Compliance and Risk build automated transaction monitoring tools and processes, with user experience always top of mind. 

Responsibilities

    • Work with Engineering and Design to ideate, build, and optimize our end-to-end KYC/onboarding customer journey across PH, TH and other regions around the world
    • Also work with Engineering to build automated tools and processes for KYT (know your transaction) for the Coins.ph exchange
    • Own the KYC/KYT vendor selection process
    • Own related operational metrics like KYC conversion, speed & accuracy, fraud rates, etc.
    • Partner with cross-functional stakeholders (Operations, Compliance, Legal, etc.) to accelerate the business while managing operational efficiency

You may be a good fit if

    • You have a Bachelor’s degree or above in a technical field (e.g Computer Science) or a design-related field (e.g Design, Human-Computer Interaction)
    • You have at least 3 years of experience building and managing digital KYC/KYT solutions and fintech products for global platforms
    • You demonstrate strong ability in a data-driven environment and moving metrics to reach KPI goals
    • You are insatiably curious and inquisitive (ask “why?” a lot), i.e. an independent thinker who builds from first principles
    • You are a skilled communicator and can collaborate effectively with stakeholders including engineering, legal, compliance, external sales reps and executives
    • You are bilingual in English and Mandarin Chinese