Customer Service Representative (1st Shift, Mon-Fri)

Mentor, OH
Department – Sales
Want to work with some of the most talented, dedicated people on the planet?  Do you value relationships, commitment, innovation and integrity?

The Customer Service Representative (CSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of CRT.  The CSR is the primary internal representative of our company and must take complete responsibility for each customer by ensuring that all customer requirements are met.  You are a member of the sales team, and together are accountable for the sales goals of the company.
Working at CRT:

At Component Repair Technologies (CRT) we hire, train, develop and lead a robust team of highly technical workers that make the most difficult types of repairs on gas turbine engines. We are a certificated FAA repair station. We operate in the Aerospace field as well as the Marine & Industrial space working with the airlines, engine overhaul shops as well as original manufacturers such as GE, Pratt & Whitney and IAE. We are a local privately held business right in Mentor, Ohio and we have been in business since 1985. We offer a “family style” environment with ample opportunities for individual growth at all levels. Come join the CRT family and watch your career soar!

 - FULLY PAID health Insurance
 - Profit sharing bonuses
 - Paid tuition for job-related courses and programs on-site and at area colleges
 - State-sponsored apprenticeship programs

Check us out!


    • Associates or Bachelors Degree in an Business Administration, Engineering, or other technical discipline.
    • Ability to read, comprehend and write technical information and data.
    • Self starter, good listener, and problem solver.
    • Excellent verbal, written communication and organizational skills.
    • Computer skills (Word, Excel, PowerPoint, Access), including the ability to work with basic data processing software and be able to generate reports.
Sales, Customer Service, Sales Support, Account Rep, Account Rep, Excel, Control Specialist, Production Control, Control Account Specialist, Technical, Manager, Engineering, Operations Management, Engineering Cost Analyst, Technical, Manufacturing aerospace, aerospace manufacturing, Physics, aerospace overhaul, overhaul, budget, Project Manager, Program Manager, FAA, EASA, Gas Turbine, Turbine, Engine, Project Management, Administration, Technical Manuals, AMT, Aviation Maintenance, Aviation Maintenance Technology, Machining, Work scope, Pratt & Whitney, Boeing, Snecma, Safran Aircraft Engines, CFM International, GE Aviation, General Electric, International Aero Engines, IAE, Gen X, GE90, PW2000, PW4000, LM2500, V2500, CF6, CFM56, F117, On Time Delivery, OTD, Ship Date Accuracy, SDA

CRT is committed to providing a safe and healthy workplace and promoting the health and well being of its employees. It is the Company’s policy to only hire individuals who do not use tobacco. All candidates will be screened for drug/nicotine use prior to hire. Employment opportunities at CRT are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. CRT complies with all applicable federal, state and local laws with regard to equal employment opportunity.

Follow the link below to get an inside look at CRT!