Solutions Consultant
Tokyo
Sales – SC - APJ - Enterprise /
Hybrid
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
About Our Business in Japan:
In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.
Currently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales.
Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.
We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.
About the Role:
We are seeking a highly motivated and adaptable Solutions Consultant to support our growing business in Japan. This role is ideal for someone with a strong passion for technology, excellent problem-solving skills, and the ability to work closely with clients to provide innovative solutions.
You will collaborate with both internal and external stakeholders, leveraging your technical and communication skills to drive product adoption. Your ability to present complex technical concepts in a clear and compelling manner will be essential in engaging with C-level executives, including CTOs and CEOs.
This role offers a dynamic, fast-paced environment where proactive problem-solving, teamwork, and initiative are highly valued.
Your responsibilities?
- Provide technical expertise and presales support to enterprise clients, demonstrating how our solutions can meet their needs.
- Work closely with sales and product teams to drive successful customer adoption.
- Conduct product demonstrations, proof-of-concept projects, and technical workshops.
- Develop and maintain strong relationships with key stakeholders, both internally and externally.
- Stay up to date with the latest front-end technologies and digital trends.
- Represent the company at industry events, seminars, and client meetings.
About you?
- Experience in enterprise-level presales or technical consulting.
- Strong understanding of website architecture and functionality.
- Excellent presentation and communication skills, with the ability to influence decision-makers.
Nice to have?
- Experience in web analytics, optimization, A/B testing, or personalization.
- Basic knowledge of User Experience (UX) and Conversion Rate Optimization (CRO) principles.
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
