Team Manager Sales
London
Business Development (local) /
Full-Time /
Hybrid
🎨 Who Are We?
Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise.
We've developed our own proprietary algorithm to offer competitive real-time shipping quotes and an end-to-end logistics service to the art market. Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping of bulky and valuable items as easy as possible by providing an online and seamless experience.
We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.
With 130+ colleagues scattered across Paris & London and now New York as well, Convelio has a strong start-up & international culture. We thrive in solving complex logistics issues for our clients, enabling both sellers and buyers in the art market. We are backed by proven technology, prominent VC’s, and boast a global network and the resources (€30 million Series B funding in March 2022) to seize the market opportunity
Look at our Career Page for more information about working with us! đź’™
🎩 Your Role:
You will work inside our UK team, reporting to the General Manager UK and leading our UK Business Development team consisting of four direct reports. Some of these roles are focused on new business development (what we call “acquisition”), some focus on existing accounts (what we call “retention”), and some have a focus on both acquisition and retention.
You will be working also closely with the Customer Care team in the UK (who quote and coordinate our shipments) as well as our Warehouse Heads in our warehouse in Heathrow, to ensure that feedback your team hears from clients is acted on by our Operations team to continually improve our services.
This position is a full-time job, based in central London. You would be expected to work two days a week from our office in central London, and for the other three days to be either meeting clients or working from home. We are looking for an individual who is available to start as soon as possible and is eager to make a significant impact on our team and the business as a whole.
✏️ What you'll do:
- (1) Lead the team
- Team management: Lead and motivate a team of 4 business development professionals, ensuring that they are engaging in the right activities with our clients to meet their targets
- Organisation structure: Shape the structure of your team, with a focus on recruitment of open roles and retention of core team members.
- Training and development: Organise trainings and feedback sessions to continuously upskill our team in both sales skills and operational knowledge. Ensure that all team-members have an opportunity to learn and grow through regular professional development sessions with their manager.
- (2) Drive high performance
- Targets: Take the UK targets and cascade them into individual targets for each team-member on a quarterly basis, monitoring with them through the quarter that they are able to meet and exceed those targets.
- Activities: Ensure that all clients across the UK pipeline (from lead to prospect to client to validated client) is engaged with by our business development team in an appropriate way (by phone, email, or in person meeting)
- Outreach content: Continually improve the content necessary for the execution of prospecting efforts (pitches, email templates, scripts, tools)
- Support your team's clients: Attend alongside your team any critical meetings to act as a senior representative of Convelio (and to provide the feedback your team will need to develop their sales skills)
- Feedback loops: Collaborate with our Operations team to ensure that client feedbacks are being taken on board and actioned. Participate in user research interviews to improve our understanding of product needs.
- Marketing and brand recognition: Take overall ownership of increasing our brand awareness in the UK through partnerships, events and marketing initiatives.
- (3) Own the sales strategy for UK revenues
- Setting the strategy: Define the short-term and long-term strategy for growing UK revenues. This will include coming up with new initiatives to drive new sales in our market, and developing processes to enable the sales team to reach their goals.
- Lead projects: Define and lead UK OKR projects, which will include collaborating with teams from other offices in global initiatives to ensure that your strategies are implemented. Projects from a sales perspective may include organising events.
- Reporting: Own the reporting for the UK business, producing monthly written summaries for both management and the wider UK team on our team's performance. Monitor key performance metrics on a weekly and monthly basis e.g. active clients, performance by typology, churner activities, using the data gathered to drive initiatives to address any areas of underperformance across our client portfolio.
🧑‍🎨 Your profile:
- Team leadership: Track record of training and mentoring teams of 1-2+ people, including team development and performance management. Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and stakeholders at all levels.
- Inspiration and motivation: Experience in motivating a team on a daily basis, keeping energy levels high even when it’s busy.
- Sales skills: Proven experience in working with highly demanding clients in both B2B and B2C settings, both in new business sales and account management.
- Industry knowledge: Experience in one or more of the following sectors: art logistics, art, luxury, logistics, freight forwarding.
- Strategic thinking: Ability to define long-term strategies for your team, prioritise initiatives and know what’s important to focus on. Analytical mindset with the ability to take decisions based on data.
- Flexibility: You’ll need to be flexible and able to work in a dynamic and evolving environment, where new processes are constantly being developed.
🌍 What we offer:
- 25 days of paid leave per year, in addition to the 8 national bank holidays
- 3% for your private pension scheme, from Day 1
- Health insurance, starting 3 months from your start date
- Flexible work options with our hybrid remote approach.
- Immerse yourself in the arts & culture capital of London with our central office location.
- Join a diverse team where support is our ethos and growth is our ambition.
- Develop a strong bedrock of logistics and art market knowledge to leverage in your new role through Convelio’s onboarding program.
- Bond with teams over Convelio-sponsored virtual and physical initiatives: art history courses with accredited professors, remote or physical team building events, off-sites, and after work meet-ups...
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Learn more...
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Company values
Discover our company values
Sustainability program
Convelio is set on bringing art logistics into the future - and this is impossible to do without thinking about climate change. Launched in June 2021, our sustainability program and commitment to the UN Sustainable Development Goal 13 - to take urgent action to combat climate change and its impact is organized to promote positive environmental practices, and align our company with government targets formed on the basis of the Paris Agreement. Explore more on Climate Care.
Fundraising announcement
Learn more about Convelio’s plans following our fundraising announcement from our founders in 2022.
Equal Employment Opportunity employer
Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.
