Operations Analyst Intern

Paris
Operations (central) /
Internship /
Hybrid
🎨 Who Are We?

Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise.

We've developed our own proprietary algorithm to offer competitive real-time shipping quotes and an end-to-end logistics service to the art market. Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping of bulky and valuable items as easy as possible by providing an online and seamless experience.

We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.

With 130+ colleagues scattered across Paris & London and now New York as well, Convelio has a strong start-up & international culture. We thrive in solving complex logistics issues for our clients, enabling both sellers and buyers in the art market. We are backed by proven technology, prominent VC’s, and boast a global network and the resources (€30 million Series B funding in March 2022) to seize the market opportunity

Look at our Career Page for more information about working with us! đź’™

🎩 Your Role:
As an Operation Analyst at Convelio, you will play a pivotal role in shaping the future of art logistics. With your unique skill set and passion for innovation, you will contribute to our mission of revolutionizing the industry.

✏️ What you'll do:
KPIs development and monitoring
- Create and refine Ops KPIs (lead-time, margin, NPS, response time, incident and damage rates… ) and dashboards, prepare Ops monthly reviews
- Analyze KPIs across all teams, identify common issues facilitate improvement initiatives

Quality
- Make sure our quality processes are well understood and executed (incident management process, postmortem analyses, claims process…)
- Support the Quality action plan to prevent incidents from occurring twice and to reduce the incident ratio

Process improvement and alignment
- Identify gaps in our processes/reports/tools and define associated improvement actions

Logistics offering
- Support on upgrading our logistics chains (e.g. sea freight offering, packing types, go to market strategies…)
- Help grow and manage our supplier base: identify new suppliers depending on the team’s needs and help on-board them and monitor their performance

Support ops management
- Support the Head of Operations on ad hoc topics (e.g. process implementation, client projects, etc)
- Organize regular check-ins with the EU Ops Team Leads to identify their needs (trainings, data…) and help deliver tools to support them

🧑‍🎨 Your profile:
- You’re looking for a 6-month internship starting as soon as possible.
- You have a strong interest in Logistics
- You are detail and result-oriented, and demonstrate strong rigour in everything you do
- You have good analytical skills and enjoy solving problems
- You are enthusiastic, ambitious, self-motivated, and hands-on
- You enjoy working in a challenging fast-paced, target-driven, and team-oriented environment
- You are fluent in French and English

🌍 What we offer:
- An opportunity to be part of a fast-growing and innovative company that is transforming the art logistics industry.
- A challenging and fulfilling role with a high level of autonomy and responsibility in managing customs operations for art shipments.
- A supportive and dynamic work environment, where your ideas and initiatives are valued.
- Flexible teleworking policy (up to 3 days per week) to accommodate a healthy work-life balance.
- Continuous learning and development opportunities to enhance your professional growth in the art logistics domain.

⚙️ The hiring process:
- First screening call
- Meet your future manager Manon, Head of EU Operations
- Team fit interview with Joseph, EU General Manager
---------------------
Learn more...
---------------------

Company values
Discover our company values

Sustainability program
Convelio is set on bringing art logistics into the future - and this is impossible to do without thinking about climate change. Launched in June 2021, our sustainability program and commitment to the UN Sustainable Development Goal 13 - to take urgent action to combat climate change and its impact is organized to promote positive environmental practices, and align our company with government targets formed on the basis of the Paris Agreement. Explore more on Climate Care.

Fundraising announcement
Learn more about Convelio’s plans following our fundraising announcement from our founders in 2022.

Equal Employment Opportunity employer
Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.