Pre-Sales Engineer

Conversant Group /
Full-Time /
Conversant Group is an IT infrastructure and security consulting company founded in 2009 and based in Chattanooga, TN. We are the world’s first Civilian Cybersecurity Force, dedicated to defeating cyber terrorists. To do so, Conversant Group is organized into three battalions: Athena7 which provides infrastructure assessment, strategy, and remediation, Grypho5 which offers ongoing managed protection, and Fenix24 which provides rapid restoration in case of a cyberattack.

As a hands-on Sales Engineer, you will engage in pre-sales activities to evangelize, position, and architect solutions for our clients using Conversant Group’s secure-first designs and configurations of hardware, software, and services. You will also engage in post-sales activities to work alongside our implementation and managed services teams to ensure successful handoff for delivery of our secure solutions to clients.

Key Responsibilities

    • Act as technical expert for Conversant Group’s Technical Directives.  
    • Extended product knowledge for solutions that Conversant Group recommends.
    • Competitive knowledge for products that are not part of the Conversant Group portfolio so that the customer understands the risks associated with implementing alternative solutions.
    • Work with account team to propose solutions that meet the technology and business requirements for the client.
    • Work with account team members to help manage, support, and prioritize sales opportunities.
    • Lead in the discovery, analysis, design, and refinement of fully integrated, secure technology solutions.
    • Host pre-sales discovery and design calls with prospects, including C-level executives.
    • Join post-sales technical implementation calls with clients and Conversant Group’s delivery teams.
    • Write technical and functional specifications to match client requirements, including statements of work (SOWs) and letters of engagement (LOEs).
    • Work with account team members, as well as external vendors, to build and review bills of materials (BOMs) for solutions being designed and sold.
    • Work closely with PMO and Implementation teams to communicate the vision and ensure successful delivery of designed solutions to the client.

Qualifications, Requirements & Preferred Skills

    • Minimum of 5 years pre-sales experience in a related industry. 
    • Preferred experience includes one or more of the following: Druva, Rubrik, Cohesity or competitive backup solutions/ Pure, HPE, NetApp or related storage/ VMWare, Hyper-V, Citrix Virtualization and VDI/ Network LAN/WAN Connectivity/ Multi-factor authentication/ Secure network design and segmentation/ Palo Alto, Fortinet, or competitive next generation firewalls/ Microsoft O365, Azure, AD, Teams and SharePoint/ Databases such as SQL, Oracle, Mongo/ Proofpoint, Mimecast, or competitive email security alternative/ Citrix Workspace, Horizon View, or competitive virtual desktop solution/ CrowdStrike Falcon, Microsoft Defender, or competitive EDR solution.
    • Cybersecurity knowledge as pertains to best practices in preventing breaches.
    • Experience building BOMs (HPe, Cisco, etc.), SOWs, and LOEs to support a designed solution.
    • Experience in a startup company/culture is highly preferred.
    • Excellent interpersonal skills.
    • Excellent written, verbal, and presentation skills.