Conversica - Technical Support Specialist

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Technical Customer Support Application Questions

What interests you about this role and working in a customer-facing support position?
Have you used tools like Zendesk, Salesforce, or other support ticketing systems before? If yes, tell us more. If not, what similar tools have you used?
Conversica supports customers in different time zones and sometimes on weekends. Are you open to a flexible schedule that may include occasional weekend or holiday shifts?
- Yes
- No
The starting hourly rate for this role is $24.00–$27.00 per hour, based on experience and your U.S. location. Does this compensation align with your expectations?
- Yes
- No

Location & Eligibility Questions

What is your current state of residence? (Note: We are only hiring U.S.-based employees for this role.)
Are you legally authorized to work in the United States without the need for employer sponsorship, now or in the future?
- Yes
- No

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

Veteran status