Site Reliability Engineer

Remote (US or Canada) or San Francisco, CA /
Engineering /
Full Time
Convex is on a mission to serve as the most important partner to commercial services businesses. We accelerate revenue growth by empowering go-to-market teams to better plan, target, and engage opportunities. Through the Commercial Services Platform for Revenue Acceleration, Convex arms businesses with a powerful combination of data, insights, and applications to plan with property intelligence, prioritize market opportunities, and credibly connect with decision makers. We give our partners a competitive edge from the start of their sales process.

Based in San Francisco, we have raised over $70M from investors including Fifth Wall, Emergence Capital, GGV, 1984 Ventures, UP2398, Liquid2 (Joe Montana), YCombinator, the founders of PlanGrid, Dragoneer, Service Max, and others.

At Convex, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions. Join us!

The Product
Our flagship product, Atlas, is a “consumer-grade enterprise product.” Think Apple experience with Oracle utility. Atlas supercharges our users’ work by providing them with information on virtually every commercial property in the country. There is literally no other data source like this available anywhere. All that data is interesting, but it isn’t powerful unless you have the ability to work with it, which is why we are building a full suite of specialized software tools on top of it.

Your Role

    • Manage and monitor the infrastructure powering Atlas
    • Build tools and processes needed to scale our product, data pipeline, and our engineering and data teams
    • Be a core part of our development process, and work closely with other software engineers to continue growing Atlas both quickly and reliably

Requirements

    • 2+ years of professional software engineering, SRE and/or Devops experience working on external-facing applications
    • Solid programming skills in Python
    • Advanced knowledge and experience with AWS
    • Have built robust, complete CI/CD pipelines from source to validation
    • Deep experience with monitoring tools and best practices
    • Strong understanding of Infrastructure as Code (IaC)
    • Confident running and debugging production systems
    • An advocate for security best practices

Nice to Have

    • You are interested in building tech, real estate tech, construction tech, and/or mechanical engineering, plumbing, electrical systems, security systems, fire and life safety systems, or building control systems
    • You stay up to date with technology and how to apply it to solve real-world business problems
    • You want to form the core of a growing engineering team and develop its culture


Benefits
Convex’s benefits include but are not limited to:

Flexible Time Off Policy. Convex recognizes the need for time away from work for personal, family and home life. To provide employees with maximum flexibility, employees can take time off depending on their own needs without worrying about whether they have accrued enough vacation hours. Employees are expected to take at least 2 to 3 weeks of vacation time every calendar year. 

Holidays and Soft Days. In addition to our “take the time you need” policy, Convex offers 11 paid holidays and employees receive time off with our ‘Soft Days’ as well. Soft days are days when Convex maintains business operations (e.g. site availability standards, customer support requests) but asks teams to postpone non-essential matters and encourages staff to enjoy a lighter workload. 

Mental Health Wellness Days. We believe in providing our employees with regular mini-breaks to take care of themselves and offer 1 Mental Health Wellness Day per calendar quarter. Convex reimburses up to $50 towards a wellness activity on your day off. This can be anything that you do for yourself that day, a spa treatment or lunch with a friend or gym activity. 

Health Insurance. Convex pays 99% of the premium for medical, dental and vision for employees. Medical coverage options range from a variety of PPO and HMO plans and providers depending on the employee’s residence. On average, Convex top tier benefits are worth ~$18K per employee. 

Parental Leave. Convex is excited to offer a maternity leave policy that provides 26 weeks (6 months) of fully paid leave to birth mothers, using a mix of state sponsored Paid Family Leave program and Short term disability insurance, where applicable. Convex also offers a paid parental leave policy to its employees providing eight (8) weeks of fully paid Child Bonding Leave for non-birthing parents with a newborn or adoptive child. 

Short-term and Long-term Disability Insurance. Convex pays 100% of the premiums for disability insurance with employees, ensuring that a portion of the employee’s wages are replaced in the event that any approved illness or injury takes place that lasts more than one week. 

Flexible Spending Accounts. Convex offers Flexible Spending Accounts to enable employees to set aside money from their paycheck on a pre-tax basis for all qualified health care expenses and work-related dependent care costs. 

Retirement Accounts. Convex’s voluntary 401(k) program offers an opportunity for employees to invest for retirement with tax-advantaged savings. Employees will be 100% vested in all contributions made to their plan and have the option between the traditional 401(k) and the Roth 401(k) option. 

Hybrid Work Environment. Convex operates on a hybrid work model with some in-office meetings on an as-needed basis and some fully remote. Our corporate office offers free lunch and snack options. 45% of our staff are remote. 

Work From Home Stipend. Convex offers an allowance of $300 for employees to purchase office-related items for home such as a keyboard, mouse, cables, etc.

About Us
At Convex (YC W19), we’re building the leading B2B full-stack software platform for the $400bn+ commercial services market. It's a 100-year-old industry impacting millions of people every day. We already work with some of the largest enterprise companies in the sector and were one of the fastest growing companies in the Winter 2019 YC batch.

Convex is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please let your recruiter know.

At Convex, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us!