Billing and Collections Specialist
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers the world’s largest companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find loads they want, drive fuller trucks, and get paid quickly. Convoy is growing quickly and hiring in every area. Come join a company that is literally moving the world forward!
Founded in 2015, Convoy is backed by this century’s leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others.
You are eager to get your foot in the door at a fast paced, rapidly growing startup. With strong communication skills, you'll handle a high volume of accounts. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. Prior collections experience is not required. You'll bring the enthusiasm and aptitude necessary to get the job done!
You will own:
- Verifying and resolve collections issues by examining internal records, payment history and coordinating contact with external customers.
- Operating internal collections system.
- Speaking regularly with past due account holders via email or phone.
- Working harmoniously as part of the Convoy accounting team.
You'll have the following skills and experience:
- Bachelors degree
- 0-3 years in a customer facing role
- Enthusiasm about collections and billing
- Willingness to learn and take direction
- A positive, active, can-do attitude
Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative accountant who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you!