Account Coordinator

Seattle, Washington
Customer Operations
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers the world's largest companies the best option for moving their freight through its network of  thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find loads they want, drive fuller trucks, and get paid quickly. Convoy is growing quickly and hiring in every area. Come join a company that is literally moving the world forward! 

Founded in 2015, Convoy is backed by this century's leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others.

About You
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team.  In partnership with sales and operations teams, the Account Coordinator collaborates with existing clients to support the growth of the account. You are an integral part of the sales and operations process, moving at a smooth and consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

You will have ownership of:

    • Handling order entry and QA
    • Quoting customers
    • Enabling new account setup
    • Setting appointments
    • Acting on the front lines to assist with active orders
    • Acting as a client facing liaison

You have the following skills and experience:

    • Bachelors degree
    • 0-3 years in a customer facing role
    • Startup or tech experience a plus
    • A positive, proactive, can-do attitude
Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative team player who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you!