Implementation Manager

Tampa, FL
Full Time
Implementation Manager
Tampa, FL 33607

Implementation Manager - Job Description
Corestream ( is seeking a Client Implementation Manager who delivers successful implementation of various benefits projects through execution and coordination of all phases of project deliverables. Project Managers will lead client meetings on business and technical requirements and incorporate these requirements into detailed project plans. If you are an individual looking for a challenging opportunity in a growing company and you meet the requirements listed below, please submit your resume for consideration.
As a Client Implementation Manager, your role is to onboard new clients and manage eligibility and payroll file integrations for voluntary benefit offerings within the Company’s product portfolio. This position provides project coordination with the client, various internal teams and external providers utilizing project management tools to ensure on time delivery of voluntary benefit launches. This position also collaborates with the sales division to ensure an effective client onboarding experience and supports clients 45 days post launch to ensure effective payroll integrations. If this sounds like you, read on…

Corestream is headquartered in Tampa, FL

Your Mission
● Collaborate with external clients, brokers, business partners and internal functional teams
● Initiate and manage all project tasks for onboarding of new clients and providers
● Meet with Client IT teams to review eligibility and payroll file specifications
● Facilitate weekly client meetings, effectively managing project deliverables and implementation milestone timelines
● Meet with provider implementation resources for testing of payroll bill and reconciliation files
● Execute the implementation project plan, ensuring tasks are completed accurately and on time
● Identify project risks and mitigate issues, identifying solutions for remediation
● Communicate project status, issues and risks to implementation supervisor
● Utilize ticketing system and internal tracking tools for technical implementation tasks
● Comprehend and complete tasks associated with various types of implementation projects; new clients, new products, new providers and client system upgrades
● Review technical files for structure and adherence to documented specifications
● Provide post-implementation support for new client implementations
● Assist with identifying opportunities process improvements
Recipe for Success
● Bachelor’s degree in Systems, Business Management or equivalent
● Three (3) years of related experience in the software implementations
● Three (3) years of related experience in business or system analysis
● Technically inclined and able to communicate effectively with technical employees
● Proficiency in project management, word processing, and spreadsheet computer software applications
● Experience completing data conversions that require migrating data files from one processing platform to another

Cherries on Top
● Ability to manage multiple implementation projects
● Ability to thrive in a fast-paced environment
● Excellent written and oral communication skills

About Us
Corestream is reinvigorating the voluntary benefits arena with innovation and experience. We’ve invested countless hours into developing a durable and reliable solution to address the current and future challenges of the benefits and HR sectors. Our unique tools and industry awareness allow employers to offer a rapidly expanding portfolio of benefits without being held hostage by their own technological or resource-related constraints.

We offer a variety of solutions and services within a single integrated platform including:
● Fully white-labeled portal and enrollment solutions that employers can call their own
● The ability to bill multiple benefits through one payroll slot
● A full-service employee discount program that features an ever-expanding list of retailers
● An online,real-time automobile insurance quote comparison app that enables the user to get an instant group auto insurance quote from multiple auto insurers
We have a driven, flexible, and fun team and offer competitive compensation and benefit packages. We are fast-paced and fun. Although we are ten years old, we still have a “start-up” culture with a casual dress code, weekly yoga, free snacks and beverages and Friday lunches are on the house.

We are an equal opportunity employer and value diversity a tour company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.