QA Director

Canada
Technology & Engineering – Quality Assurance /
Remote
Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.
 
For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.
 
The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

WHAT’S IN IT FOR YOU?
 
At Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.
 
We pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.
 
Job enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.

PRIMARY RESPONSIBILITIES:
We are looking for a dynamic, passionate, and assertive Director, Quality Assurance (QA) who will be responsible for leading our QA team and guiding our engineering teams to ensure that quality standards and procedures are met and aligned with customer expectations. They will oversee strategy and execution of Software Testing activities for our platforms as well as identify and implement process improvements to increase the efficiency, effectiveness, and quality of company operations.

You will drive clear and consistent processes and metrics across all software engineering teams and products by working and coordinating effectively with other departments and company leadership. This role reports to VP of Engineering.

MAJOR DUTIES AND RESPONSIBILITIES INCLUDE:

    • Provide leadership by developing and directing QA and quality improvement initiatives for all company products and services
    • Create vision, mission, and strategy for the QA Team to ensure achievement of KPI’s and quality standards
    • Work with Product Management and Engineering Leaders to identify bottlenecks and areas of improvement for continuous quality delivery
    • Ensure the standardization of our testing processes in the Software Development Lifecycle for our platform
    • Monitor QA systems and advise executive team on system performance; publish statistics regarding performance against set goals
    • Provide guidance to the QA Team members to ensure quality of test cases/plans and reporting
    • Improve test automation posture to optimize release effeciency

QUALIFICATIONS AND CHARACTERISTICS OF AN IDEAL CANDIDATE:

    • University Degree in a relevant technical field; combination of experience and education may be substituted
    • 10+ years of technical experience and 5 years of management experience in a Software Quality Assurance capacity for Enterprise SaaS with multiple concurrent products
    • Proven leader with direct knowledge of QA methodologies, software test practices, and test automation
    • Must possess excellent communication skills for liaising and communicating with vendors, customers, and internal departments
    • Solid knowledge and understanding of Software Development Lifecyle and Agile methodologies
    • Able to build and maintain lasting relationships with other departments and key business partners
    • Strong problem identification and resolution skills
    • Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills (direct and indirect)
    • Strong work ethic and positive team attitude
    • Extremely detail-oriented and analytical thinker
Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to hr@cority.com.