Sr. Site Reliability Engineer

Pune, India
Development – Cloud Operations /
Mid-Senior Level /
Hybrid
Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do    good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.
 
If you are passionate about new technologies, have a strong technical background and you are looking for an environment where you can continuously expand your knowledge, you are the right fit for this role. At Coupa, the “Cloud team” is looking for an engineer who is ready to constantly question the status quo with a mixture of system design, code development, deployment, automation, networking, and experience in managing big data/ Machine Learning/GenAI platforms.

Primary Responsibilities include but are not limited to the following:

    • Manage end-to-end Data pipeline (ETL jobs) within agreed SLAs.
    • Manage AWS core and  big data services (S3, IAM, EMR, Redshift, etc..)
    • Running applications in containers (ECS, Docker)
    • Closely work with the Machine Learning team and manage ML and GenAI infrastructure.
    • Collaborate closely with our product development and engineering teams to create AI-driven features
    • Manage AWS infrastructure using code (Terraform, Chef, etc..)
    • Administering applications running in Linux operating system.
    • Enable application and system monitoring for better observability.
    • Application and infrastructure support for ETL jobs and data pipelines including participating in an on-call rotation for after hours emergencies.
    • Collaborate with platform and Dev teams to plan and deploy product releases and patch Linux/ECS clusters.
    • Ability to participate in design reviews, code reviews, and troubleshooting incidents.
    • Ability to operate in a high-pressure environment and troubleshoot complex issues quickly while successfully handling multiple priorities.
    • Ability to record, write, and review RCAs.

Who you are:

    • Bachelor's Degree and at least 8+ years of experience managing Big Data technologies and Data Pipelines.
    • Sound knowledge and experience in Linux administration and troubleshooting. 
    • 5+ years of experience in managing cloud infrastructure and platforms, such as AWS and Azure
    • Familiar with the current engineering landscape in the generative AI space and have a strong interest in AI and related technologies.
    • Exposure to Azure ML Models, Amazon SageMaker, Amazon Bedrock and Vector databases.
    • Have Bash or Python scripting experience
    • Experience with containerization, Amazon ECS, EKS/ Azure AKS
    • Experience with tools like Chef, Ansible, Jenkins, Rundeck, or equivalent
    • Experience with source control systems such as Git and operating in complex branching strategies
    • Experience with Infrastructure as Code products like Terraform, helm charts
    • Good understanding of DNS and Load balancers setup and troubleshooting
    • Experience in Big Data platforms/Data lakes and managing Business Intelligence tools (like looker..)
    • Knowledge in ApacheSpark architecture and troubleshooting Java applications.
    • Basic understanding of MySQL Server and general database knowledge
    • Excellent written and verbal communication with a passion for solving the problem
    • Confidence in your ability to own and deliver projects and issues to resolution on your own & Can think and act globally
#LI-RK3

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 

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