Senior Product Designer, Growth

Atlanta, GA; Remote /
Design & Research – Design & Research /
Full-time Exempt
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 82 million registered learners as of March 31, 2021. Coursera partners with over 200 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. More than 6,000 institutions have used Coursera to upskill and reskill their employees, citizens, and students, including in high-demand fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

The Product Design team is responsible for creating core learning experiences for our consumer, enterprise and university partner customers. The Growth & Consumer (monetization) product design team focuses on creating value for our diverse customer base across a global ecosystem. We create experiences to acquire new customers, meet the customers where they are in their career path and learning curve. Our team helps  discover Coursera’s various learning offerings, activate, retain customers and define the strategies for growth and revenue models. We work closely with Product, Engineering, Research, Data, Consumer Marketing, Brand & Creative. We are focused on product-led Growth (different from designing for growth marketing). Experimentation and working across a portfolio of big bets and optimizations is core to our approach in creating sustainable, scalable growth models across our various target audiences. 

We are looking for a Senior Product Designer with a strong experience in Visual/UI skillset to solve for international business growth and customer delight. This is a full-time position based out of Toronto, Canada and we are open to working remotely within a reasonable time zone difference.

REQUIRED: Portfolio featuring examples of UX design, UI/ visual case studies and any examples of Product design for growth is highly valuable (please link a personal website or portfolio). 

Your Responsibilities:

    • Leverage your product, interaction, and visual design skills to create delightful experiences that empower learners in global markets
    • Partner with product managers, content designers/ UX writers, engineers, data science, research, marketers and brand to connect the value proposition of Coursera’s core product offering to its customers
    • Able to design for multiple projects at a time, managing time, goals, and cross-functional collaboration effectively
    • Plan and articulate design experiments to help create an iterative approach to product-led growth design
    • Employ effective use of qualitative and quantitative (metrics/ data) insights to inform design decisions
    • Ability to influence design decisions with cross-functional stakeholders and being an advocate for the customer

Basic Qualifications:

    • 4+ years of industry experience in product design with focus on creating experiences to drive conversion via customer empathy

Preferred Qualifications:

    • Use of visual design skills with a given UI pattern library
    • Experience in a test-driven environment (A/B testing) to help inform design direction
    • Comfort using Figma and for remote work our team is set up with Miro
    • Experience designing across platforms: web and mobile responsive
    • Experience designing for subscription products
    • Experience designing products for a global audience, cultural sensitivity, global EQ/ IQ
    • Experience in a test-driven environment (A/B testing) to help inform design direction

If this opportunity interests you, you might like these courses on Coursera:

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

Please review our CCPA Applicant Notice here.