Senior Reader Operations Manager

Los Angeles
Operations
Full-time / On-site
Do you love inspiring teams of people and building data-driven strategies? Do you want to help emerging writers improve their craft and build professional entertainment careers?

The Senior Reader Manager oversees and manages a team of script readers who provide educational feedback to writers on their samples and evaluate writing samples for competitions. The role’s primary focus is to build processes to maximize the impact of the entire reading team.   This role will also develop  strategies to improve customer satisfaction on script analysis. 

We're looking for someone who enjoys:

    • Motivating and inspiring teams
    • Leading and being accountable for teams of people
    • Building, organizing, and continually improving processes
    • A goal-oriented environment and helping achieve your community’s goals 

Weekly expectations:

    • Lead a team of about 6 screenplay readers and a group of hundreds of external contractor screenplay analysts
    • Innovate on the industry standard for high-quality screenplay analysis deliverables and track key measurable results
    • Oversee a junior manager to lead quality-control of deliverables and customer satisfaction
    • Lead group debates to collectively choose the best writing samples and writers for competitions and “best of” lists
    • Analyze data to develop strategies to improve the user experience and product

The first projects you’ll prioritize will be:

    • Develop effective hiring and onboarding procedures for new freelance script readers 
    • Create initiatives to improve reader satisfaction and boost reader retention rates
    • Define the culture and structure of the reading team