Associate Director- Sales Operations
McLean, VA
Internal Operations – Business Development /
Full-Time Employee /
Hybrid
From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.
Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.
By joining our collaborative Internal Operations Team, you will play a key role in optimizing our sales processes, driving efficiency, and enhancing the overall effectiveness of our sales team. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of delivery.
What You’ll Do
- Enhance sales process by streamlining the end-to-end sales process, implement tools to advance workflow and create plans to deliver desired results
- Utilize CRM data to generate reports/dashboards on sales performance and provide recommendations based on data analysis
- Collaborate with sales leadership to develop sales forecasts/budgets and monitor actual performance by providing variance analysis
- Identify training needs and develop programs to enhance the skills of the team
- Act as a liaison between sales and other teams to address operational challenges and ensure alignment of efforts
- Evaluate, implement, and direct sales technology tools and provide ongoing training for the team
- Develop and implement sales policies and procedures and regularly update documentation
- Support sales team in developing, achieving, and enhancing sales enablement program
- Oversee and create a variety of sales stakeholder communications including sales enablement library, meeting presentations, agendas, and follow up communications
- Serve as a coach and mentor to team members, fostering their professional growth and development
What You’ll Bring
- 7+ years prior experience in Sales Operations
- 7+ years prior experience in professional services (public accounting, advisory firm, or management consulting firm)
- Bachelor’s degree in business, marketing or related field
- Experience in CRM systems (e.g., Salesforce) and other sales-related technologies
- Experience mentoring and developing junior team members
CrossCountry Consulting is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants regardless of their race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, sexual orientation, protected veteran status, gender identity or expression or any other characteristic protected by federal, state, or local laws. We encourage and welcome candidates from diverse backgrounds to apply and will consider all applicants based on their qualifications, skills, and experience. We embrace and value our individual experiences, capabilities, talents, and perspectives by fostering and promoting a culture of diversity, equity, and inclusion.
