Manager, Billing

McLean, VA
Internal Operations – Billing and Projects /
Full-Time Employee /
Hybrid
From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

We are seeking a detail-oriented and experienced Manager, Billing to join our accounting and finance team. The ideal candidate will be responsible for managing the billing and revenue recognition processes, primarily focusing on time and expense billing for our consulting projects as well as fixed fee and subscription billing. This role requires a strong understanding of billing procedures, revenue recognition standards, and the ability to work collaboratively across departments. Hybrid - 2 days per week in the office

Key Responsibilities:

    • Ensure accurate and timely billing of clients based on project hours and expenses
    • Analyze and review timesheets, expense reports, and project data for billing accuracy
    • Manage and oversee the preparation of invoices and ensure compliance with client contracts
    • Collaborate with project managers, finance, and clients to resolve billing discrepancies
    • Monitor revenue recognition processes in accordance with accounting standards
    • Maintain detailed records of billings, collections, and adjustments
    • Assist in the development of billing and revenue reporting dashboards and analyses.
    • Support audits and financial reviews related to billing and revenue processes.
    • Identify process improvements to enhance billing efficiency and accuracy.
    • Present monthly updates to the service line and market leaders
    • Manage, coach, and mentor 2 -3 Billing Team Members, including offshore contributors
    • Support acquisition-related billing transitions
    • Challenge existing workflows and drive continuous improvement

Qualifications:

    • Bachelor’s degree in Accounting, Finance, or related field.
    • 5+ years of experience in billing, revenue analysis, or financial analysis, preferably within a consulting or professional services environment.
    • Strong understanding of time and expense billing processes.
    • Knowledge of revenue recognition standards (e.g., GAAP).
    • Experience managing or mentoring billing staff
    • Experience coordinating with offshore teams 
    • Excellent attention to detail and organizational skills.
    • Proficiency in billing and accounting software, Salesforce is a plus
    • Strong analytical and problem-solving skills.
    • Communication and presentation skills

What we offer:

    • Competitive salary and benefits package.
    • Flexible work environment.
    • Opportunities for professional growth and development.
    • Supportive and collaborative company culture with exposure to acquisitions and growth initiatives
    • Join us and play a pivotal role in ensuring our billing processes are precise, efficient, and drive our continued success!
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Benefits Summary
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. 

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.