Revenue Operations Lead

Toronto
Operations
Full-time

We're looking for an experienced Sales & Marketing Operations Manager who is ready to expand their focus from a single department to an entire organization. In this role you will have the opportunity to have your hands on the heartbeat of CrowdRiff and work with every department to maximize growth opportunities. You’ll work closely with our CEO to see the big picture of CrowdRiff and turn that into actionable insight for Sales, Marketing, Customer Success and Finance.

What is CrowdRiff?

Great visuals tell stories that touch hearts, open minds, and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to connect brands and consumers alike with the captivating imagery that makes a real impact.

CrowdRiff’s visual marketing platform helps marketers source, organize and publish visuals at scale.

Over the past 12 months we have transformed our flagship platform, grown our client base by 5x, emerged as market leaders in the travel and tourism industry, and doubled our team size.

Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Every day, we work across desks, departments and even oceans to reach our goals, and delight our customers. Love doing your best work and learning cool stuff? You’re just our type.

Your background

You know your way around Apex Triggers and Process Builders, and likely call yourself a Salesforce expert. Curiosity has led you through projects that weren't completely defined, and helped you uncover business gaps and opportunities. If someone asked you what your LTV/CAC ratio is, you could rhyme it off in your sleep. Building a strong team is something you’re excited by and have done before, or ready to take it on for the first time. You should understand how a SaaS business ticks, have a polished business acumen, love technology and have a sense of adventure.

What you’ll do

Define and build new Sales, Marketing and Customer Success processes with team leadsIntegrate best in class tools to support process and prepare for future needsDevelop and implement comprehensive SFDC funnel reporting tools tracking opportunities from lead generation to revenue realization, account development and retentionResearch, analyze, interpret, and present key company metrics to teams leadsCollaborate with team leads to prepare accurate quarterly forecasting and identify potential gapsIdentify new opportunities for the business through metrics and industry trendsRecognize your peers for leading by example, inspiring, and being awesomeBe excited by blazing a new trail every day.

Additional CrowdRiff Perks:

Flexible Vacation Policy
Employee Benefits (medical, dental, vision)
Macbook Pro
Work in a light-filled space in downtown Toronto (King & Spadina)
Regular team building events, a weekly Salad Club, & a well stocked tea/coffee bar
Flexible work hours
TTC pass
Weekly internal learning activities & quarterly hack events
Dog-friendly office

Excited yet? Here’s more about us … visit our website or check us out on Instagram or contact Erica (our recruiter).

CrowdRiff is an equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.