Sales Engineer

San Francisco, CA
Sales & CS
Full-time
About Crunchbase
Crunchbase is the leading destination where you can discover innovative companies, connect with the people behind them, and uncover new opportunities. Our mission is to democratize the way innovators connect to opportunities, and over 50 million professionals—including entrepreneurs, investors, market researchers, and salespeople—trust Crunchbase to inform their business decisions. Companies all over the world rely on Crunchbase to power their applications, making over one billion API calls on our platform each year.

We’re looking for a Sales Engineer to support our Sales and Customer Success teams by working on pitching Crunchbase products to new potential clients, and solving technical challenges for existing customers. You will use your deep understanding of the product and the needs of clients to build efficient processes to scale our onboarding and sales processes. You’ll work closely with Product, Engineering, Partnerships, Sales, and Customer Success teams to drive various initiatives to support and scale Crunchbase. The ideal candidate will combine technical, product, and business skills to help our clients be successful within the platform.

Sales & Customer Success at Crunchbase
The Sales and Customer Success teams are focused on driving revenue and supporting our clients within our B2B function (Enterprise and API). This includes developing, onboarding, and supporting client relationships end to end.

As a Crunchbase Sales Engineer, you will:

    • Have a deep understanding of the Crunchbase product range from a technical and business standpoint
    • Serve as the technical product expert for clients by providing pre and post-sales support and product expertise
    • Design solutions that enable our Sales partners to drive new opportunities while providing Customer Success ongoing solutions for existing customers
    • Partner with Customer Success to provide new customers with a seamless onboarding experience
    • Collaborate closely with engineering to understand product capabilities and limitations
    • Work with the Product team to communicate and clarify clients' feedback and needs and help drive a better product

You Have:

    • 4+ years of experience as a Solutions Engineer, Sales Engineer, or Technical Account Manager
    • Experience communicating with technical and business audiences
    • Knowledge of the enterprise software space
    • Ability to communicate and work across all levels of an organization – team managers, department leaders, company executives
    • Experience working with web services, APIs, and related standards such as HTTP and REST
    • Python Experience

What Crunchbase Offers:

    • Competitive salary and equity
    • Generous reimbursement policy for learning and development activities
    • Daily catered lunches and plenty of snacks
    • Fitness reimbursement (to work off the catered lunches)
    • Flexible Paid Time Off (PTO)
    • Volunteering Paid Time Off
    • Incredible medical, vision and dental benefits for employees and their families
    • Free One Medical Group membership for employees and their families
    • 401(k) and Roth plans, and free annual financial adviser check-in
    • Monthly commuting stipend
    • Free Lyft rides anywhere in the Bay Area after late nights at the office
    • Prime location in the Financial District of SF, near BART and Muni stops
    • A team of creative, transparent entrepreneurs driven to accomplish our mission
Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we seek to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team builds more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.