Product Manager - Platform & API

San Francisco, CA
About Crunchbase
Crunchbase helps the world discover and connect with the companies that matter! Our data platform is the foundation on top of which all these connections can be made - it not only powers the data at the heart of Crunchbase, but also hundreds of external sites and applications around the world. Our mission is to democratize the way innovators connect to opportunities, and over 50 million professionals—including entrepreneurs, investors, market researchers, job seekers and salespeople—trust Crunchbase to guide their decisions.

We're looking for a Product Manager to lead our Platform team which is responsible for managing our data & user graph, our enterprise API product, and our billing/payment systems, among others. Our ideal candidate has managed technical products or large-scale platforms, has phenomenal attention to detail, concisely communicates complex concepts, and is excited about building the platform that powers all of Crunchbase. There is an important, user-facing aspect to the role as well since our API product is sold to our enterprise customers and accounts for a significant portion of the company's revenue.

What You Will Do

    • Lead the product vision, strategy, and roadmap for our platform, data graph, API, and enterprise products
    • Coordinate the future state for Crunchbase’s billing and payment technologies while optimizing and handling the short-term priorities on the existing platform
    • Build a deep understanding of our different types of customers (external and internal) and improve their needs across multiple surfaces
    • Develop opportunities for our product(s) to better serve the customer needs through research and analytics, including collecting feedback from our customers and internal teams via interviews, sales/support calls, and other feedback loops
    • Be the voice of the enterprise customer - both current and future - in all aspects of product development and delivery
    • Get cross-functional teams including Engineering, Marketing, Customer Success, Sales, and other PMs aligned and passionate about the roadmap and direction
    • Measure adoption, usage data, and business results from product launches
    • Continuously evaluate product market fit, identify technical dependencies, and perform external benchmarking
    • Act as the dedicated PM for our Core Platform engineering scrum team and help them execute by defining stories, requirements, and specs

About You

    • You have 2+ years of product management experience delivering data-powered products, platforms, or services with 4+ years of experience overall in either Product or Engineering roles
    • You have built APIs and platform products before
    • Bring strong road-mapping, sprint-planning, and project-management skills
    • You can strategically assess new opportunities and build alignment around these, and efficiently capture qualitative and quantitative data to make your case
    • Strong ability to communicate with both internal partners and external prospects/customers, and synthesize their feedback
    • Deeply curious and want to understand the why, and excited to dig into the details to find the answer
    • Comfortable independently developing and implementing recommended approaches to complex or ambiguous problems while making thoughtful trade-offs
    • You have a strong desire to learn and grow your product management skillset

What Crunchbase Offers

    • Competitive salary and equity
    • Generous Reimbursement policy for learning and development activities
    • Daily catered lunches and plenty of snacks
    • Fitness reimbursement (to work off the catered lunches)
    • Flexible Paid Time Off (PTO)
    • Volunteering Paid Time Off
    • Incredible medical, vision and dental benefits for employees and their families
    • Free One Medical Group membership for employees and their families
    • 401(k) and Roth plans, and free annual financial adviser check-in
    • Monthly commuting stipend
    • Free Lyft rides anywhere in the Bay Area after late nights at the office
    • Prime location in the Financial District of SF, near BART and Muni stops
    • A team of creative, transparent entrepreneurs driven to accomplish our mission
Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we seek to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team builds more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals.