Blockchain Security Application Support Engineer

Hong Kong, Hong Kong SAR
Engineering – Engineering /
Full-time /
Hybrid

Responsibilities

    • Primary responsibilities to ensure the application is running at all times in Production.
    • Manages other non-production environments such as pre-production/staging.
    • Strong understanding of application features and all supported blockchains.
    • Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments.
    • Ability to apply fixes, improvements or optimization on the applications and infrastructure.
    • Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses.
    • Monitor, troubleshoot and triage application alerts and issues.
    • Incident and problem management, post resolution follow-ups to ensure problems have been adequately addressed.
    • Continuously improve on monitoring tools and processes.
    • Coordinate DR testing and audit.
    • Maintain and support blockchain infrastructure
    • For senior individuals, the responsibility includes communication with stakeholders on application issues.

Requirements

    • Degree in Computer Science or Engineering or Information Technology or similar discipline
    • Knowledge in blockchain and programming languages such as Rust or JavaScript or Node.js or Golang
    • Working OR project experience about Web 3/Crypto currency/Blockchain domain is compulsory.
    • Past job experiences in supporting applications
    • Attention to detail with an analytical mindset
    • Comfortable with analyzing logs and possess a keen eye for anomalies and inconsistencies
    • Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
    • Experience in deploying in various cloud (Azure, Google, Amazon)
    • Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
    • Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
    • Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)
    • Experience in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc)
    • Understand blockchain concepts and familiar with at least one or more blockchains is a plus
    • Proficient written communication skill in English